E-Commerce Marketplace Specialist

4 months ago

Union, United States Children's Factory Full time

E-Commerce Marketplace Specialist

JOB SUMMARY

The E-Commerce Marketplace Specialist provides support to the Sr. Manager in building a top-quality shopping experience and managing our online sales presence across various platforms, including Amazon and Wayfair. This position is responsible for weekly and monthly reporting, providing summary of the available sales data to the Sr. Manager in a timely and accurate manner, and collaborating with internal teams to make continual progress on open projects and tasks.

EDUCATION AND EXPERIENCE REQUIREMENTS

  • Familiarity with Amazon Ecosystem, prior experience in e-commerce operations, preferably in a similar role supporting Amazon and/or Wayfair accounts or sales account management experience or education strongly preferred.
  • Demonstrated experience managing shared data sheets in SharePoint and Google Docs.
  • Demonstrated ability to perform assigned tasks in Microsoft Excel, and some experience or ability to quickly learn the functions of ecommerce performance dashboards.

POSITION REQUIREMENTS AND PREFERRED KNOWLEDGE, SKILLS AND ABILITIES

  • High energy with a sense of urgency and strong multi-tasking skills to complete tasks promptly.
  • Elevated level of personal and professional integrity.
  • Attention to detail in maintaining required documents and reports.
  • Ability and desire to grow in the position and accept more responsibility.
  • Ability to provide new ideas to improve process efficiency.
  • Ability to build strong relationships with peers and senior leadership.
  • Strong analytical and problem-solving skills.
  • Ability to maintain consistent attendance, arriving on time and prepared for all shifts, meetings, and appointments.

ESSENTIAL RESPONSIBILITIES, EXPECTATIONS, AND BEHAVIORS include, but are not limited to, the following:

  • Assist in day-to-day management of Amazon and Wayfair Accounts, other marketplace sales channels, and agency partnerships.
  • Support day to day marketplace operations including reporting on weekly/monthly performance while progressing through larger projects in partnership with department manager.
  • Assist with weekly sales and operational reporting for Amazon and other marketplaces.
  • Partner with internal teams to monitor all e-commerce accounts daily to minimize account downtime, shipment delays, out of stocks, and any issues with content or pricing.
  • Work with company's Merchandising teams to ensure product listings are accurate and optimized with high quality copy, imagery, and videos.
  • Lead ad hoc projects to drive sales growth and improve operational processes for the e-commerce business.
  • Identify opportunities to maximize product sales on Amazon, Wayfair and other e-commerce sales channels.
  • In office attendance is an essential function of this position.

WORKING CONDITIONS

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Variations of conditions may occur under certain circumstances.

Physical Demands:

While performing the duties of this job, the employee is regularly required to perform the following physical activities:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Repetitive motion, such as typing and using a mouse.
  • Occasional lifting of files and other office-related items.

Work Environment:

The typical working conditions for this role include a standard office environment but will frequently spend time in manufacturing and production areas as needed. The role may require occasional travel to other company locations or off-site events.

WHO WE ARE

At Children's Factory, we create inspired spaces for imagination and learning. For over 40 years, we've been a leading manufacturer and distributor of high-quality products for child development centers, preschools, and elementary education.

Simply put- We provide GROWN UPS with the products and resources KIDS need to inspire imagination, build confidence, and develop lifelong learning skills. We do more than just make great products. We make a positive impact on the lives of the children and educators who use them.

Each and every member of our team plays a pivotal role in helping children all over the world thrive and discover their full potential. We are looking for problem solvers, difference makers, and challenge takers. People who share our passion for education, and who want to make a difference in the world.

Children's Factory is proud to be an Equal Opportunity Employer

Children's Factory is an Excelligence Company. Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.

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