Patient Services Coordinator

3 days ago


Bellingham, Washington, United States Family Care Network Full time
Job Summary

We are seeking a highly motivated and organized Patient Services Representative to join our team at Family Care Network. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and support while maintaining the highest level of professionalism and confidentiality.

Key Responsibilities
  • Provide excellent customer service to patients, families, and healthcare providers
  • Manage patient flow, scheduling, and referrals
  • Accurately enter and review patient data in the EMR
  • Respond to patient questions and concerns in a calm and helpful manner
  • Perform various administrative tasks, including data entry, phone support, and mail processing
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in using standard computer and office equipment
  • Ability to maintain patient confidentiality and adhere to HIPAA guidelines
Benefits

Family Care Network offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan and paid time off. We also offer opportunities for professional growth and development, as well as a supportive and collaborative work environment.

About Us

Family Care Network is a locally owned and operated healthcare organization dedicated to providing high-quality patient care and service. We are passionate about building strong relationships with our patients and staff, and we are committed to creating a positive and supportive work environment.



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