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Branch Sales Manager

2 months ago


Morrisville, North Carolina, United States TruGreen Full time
Job Title: Branch Sales Manager

TruGreen is seeking an experienced Branch Sales Manager to lead and enhance all sales activities within their assigned branch(es). The ideal candidate will play a pivotal role in staffing and guiding a high-performance sales team to increase sales volume, maximize profits, and uphold the TruGreen Commitment.

Key Responsibilities:
  • Develop comprehensive sales plans and forecasts at the branch level, maintaining rigorous control over sales outcomes to ensure the attainment of sales objectives within budgetary constraints.
  • Collaborate in the execution of various marketing programs, such as door-to-door, direct mail, inside, and outside marketing, to drive profit growth and the expansion of TruGreen's services.
  • Compile lists of potential customers to generate sales leads, utilizing information from direct mail campaigns, advertisements, community events, trade shows, business seminars, and other sources.
  • Address customer complaints related to sales and service, analyzing and managing new sale cancellation requests to proactively retain customers.
  • Organize and conduct ongoing training for sales personnel, focusing on customer service skills, effective selling techniques, and adherence to safety policies and procedures.
  • Establish and oversee work procedures, create work schedules, and facilitate workflow to optimize efficiency, monitoring and reporting on the hourly, daily, and weekly sales performance of each team member.
  • Develop, implement, and maintain performance standards, measurements, and corrective strategies to ensure the realization of approved plans and objectives within the sales organization.
  • Lead the recruiting, interviewing, and staffing of 10 or more peak reps, evaluating staff performance, providing salary recommendations, and enforcing disciplinary actions in accordance with company policies.
Requirements:
  • Bachelor's degree or 2-3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience.
  • Proven experience in sales.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Strategic thinking and problem-solving skills.
  • Proficiency in using sales analytics and CRM tools.
  • Ability to travel to all Door to Door routes within the market.
  • Certificates, licenses, and registrations as required by federal and state law.
Knowledge, Skills, and Abilities:
  • Demonstrated knowledge of the organization, products, and/or services.
  • Strong understanding of customer and market dynamics and requirements.
  • Proven leadership and ability to drive sales teams.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
  • Ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers, and the general public.
  • Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Other required knowledge skills and abilities include but are not limited to: Attention to Detail, Organizational skills, Adaptability, and Flexibility.
  • Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
Physical Demands & Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to: sit, stand, and walk; use hands and arms to handle, feel, or reach; speak and hear; use close vision abilities.

Occasionally required to: lift or move up to 25 lbs.; stoop, kneel, crouch, or crawl.

Noise level: low to moderate. Adverse Conditions: minimal.

Ability to speak, read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.