Senior Manager, Account Executive Operations Lead
2 days ago
Job Summary:
We are seeking a highly skilled Senior Manager, Account Executive Operations to join our team at Discover. As a key member of our operations team, you will be responsible for monitoring team performance, ensuring goals and deadlines are met, and supporting company initiatives.
Key Responsibilities:
- Direct and coordinate operational activities to provide premier partner support and manage escalations.
- Manage and oversee the day-to-day operations of the Account Executive team, ensuring seamless execution of business objectives.
- Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
- Collaborate with cross-functional teams to drive business growth, identify opportunities, and resolve issues.
- Provide coaching, guidance, and support to team members to ensure their success and growth within the organization.
Requirements:
- Proven experience in operations management, preferably in a similar role.
- Strong leadership and management skills, with the ability to motivate and inspire team members.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Ability to analyze complex problems, identify solutions, and implement effective strategies.
- Strong business acumen, with a deep understanding of the company's goals, objectives, and initiatives.
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