Senior Manager, Account Executive Operations Lead

2 days ago


Houston, Texas, United States Discover Full time

Job Summary:

We are seeking a highly skilled Senior Manager, Account Executive Operations to join our team at Discover. As a key member of our operations team, you will be responsible for monitoring team performance, ensuring goals and deadlines are met, and supporting company initiatives.

Key Responsibilities:

  • Direct and coordinate operational activities to provide premier partner support and manage escalations.
  • Manage and oversee the day-to-day operations of the Account Executive team, ensuring seamless execution of business objectives.
  • Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
  • Collaborate with cross-functional teams to drive business growth, identify opportunities, and resolve issues.
  • Provide coaching, guidance, and support to team members to ensure their success and growth within the organization.

Requirements:

  • Proven experience in operations management, preferably in a similar role.
  • Strong leadership and management skills, with the ability to motivate and inspire team members.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Ability to analyze complex problems, identify solutions, and implement effective strategies.
  • Strong business acumen, with a deep understanding of the company's goals, objectives, and initiatives.


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