Medical Office Administrator

6 days ago


Edwards, Colorado, United States Vail Health Full time
About the Opportunity

Vail Health is seeking a highly skilled and detail-oriented individual to join our team as a Patient Access Coordinator. In this role, you will be responsible for ensuring seamless patient access to our healthcare services.

Key Responsibilities
  1. Registration and Admissions: Register patients and perform all registration-related functions, including explaining and obtaining necessary patient consents and authorizations in a timely manner.
  2. Communication and Customer Service: Communicate effectively with patients to assist in access to care, answering phone calls and other incoming communications in a timely and customer-service oriented manner.
  3. Documentation and Audits: Perform ongoing documentation audits for medical necessity, plan of care, and other related tasks or requirements by payors, including Medicare.
  4. Scheduling and Reminders: Schedule appointments for procedures, educate patients on pre-exam and post-exam requirements, and organize, generate, and distribute patient reminders, results, and recall letters.
  5. File Management and Correspondence: Establish files, maintain information, and scan medical records in a timely and organized manner, and manage, direct, and respond to incoming office correspondence.
  6. Supply Inventory and Departmental Operations: Organize, monitor, and order front desk supply inventory to ensure cost-effective departmental spending, and attend and provide feedback for departmental staff meetings.
  7. Compliance and Regulatory Requirements: Follow the Center for Medicare & Medicaid Services (CMS) requirements for checking medical necessity, communicate relevant coverage/eligibility information to patients, and identify patients who will need Medicare Advance Beneficiary Notices (ABNs) of non-coverage.
  8. Additional Responsibilities: Complete Medicare Secondary Payer Questionnaire for Medicare beneficiaries in accordance with CMS standards, role model the principles of a just culture and organizational values, and ensure compliance with all applicable HIPAA, EMTLA, and Joint Commission requirements.
Requirements
  • Experience: Experience in healthcare preferred, with previous admitting or clerical experience and medical terminology.
  • License(s): N/A
  • Certification(s): N/A
  • Computer/Typing: Must possess or be able to obtain within 90 days the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
  • Education: N/A
Benefits

Vail Health offers a comprehensive benefits package, including competitive wages, family benefits, comprehensive health benefits, educational programs, paid time off, retirement and supplemental insurance, and recreation benefits, wellness, and more.



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