Operations Manager

6 days ago


Milwaukee, Wisconsin, United States CVS Health Full time
Operations Manager Job Description

At CVS Health, we're committed to delivering exceptional patient care and improving health outcomes. As an Operations Manager, you'll play a critical role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities:
  • Lead and manage a high-performing store team to achieve sales and customer service goals.
  • Supervise and direct the activities of store crew members, ensuring effective communication and a positive work environment.
  • Support the Store Manager in developing and implementing action plans for operational and service improvement.
  • Assist customers with their questions, problems, and complaints, promoting CVS customer service culture.
Requirements:
  • Deductive reasoning ability, advanced analytical skills, and computer skills.
  • Advanced communication skills, leadership, supervision, and influencing skills.
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
What We Offer:
  • A competitive salary range of $29.00 per hour.
  • A comprehensive benefits package, including medical, dental, and vision benefits.
  • A 401(k) retirement savings plan and an Employee Stock Purchase Plan.
  • A fully-paid term life insurance plan and short-term and long-term disability benefits.
  • Well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.

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