Parking Operations Manager
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Parking Operations Manager to join our team at J|D Operational Services. The successful candidate will be responsible for managing all aspects of parking operations, including supervising staff, managing budgets, and ensuring exceptional customer service.
Key Responsibilities:- Supervision and Leadership: Provide guidance and support to junior staff members, including training and mentoring to ensure they have the skills and knowledge required to perform their duties effectively.
- Customer Service: Ensure that all customers receive exceptional service, including responding to their needs and resolving any issues in a timely and professional manner.
- Operations Management: Oversee all aspects of parking operations, including managing budgets, supervising staff, and ensuring that all facilities and equipment are maintained to a high standard.
- Communication: Develop and maintain effective communication with all stakeholders, including staff, customers, and management.
- Problem-Solving: Identify and resolve problems in a timely and professional manner, including escalating issues to management as necessary.
- Education and Experience: A minimum of 2 years of experience in operations management, preferably in the hospitality industry.
- Knowledge and Skills: Strong knowledge of parking and transportation systems, including software and technology. Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Licensing and Certifications: A valid driver's license with a clean driving record.
The successful candidate will be required to work in a fast-paced environment, with frequent exposure to the elements. The ability to work outdoors in varying weather conditions is essential.
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