Senior Business Operations Manager – Executive Reporting

2 weeks ago


Providence, Rhode Island, United States Bank of America Full time

Position Overview


This role entails overseeing the auditing of various Lines of Business (LOBs) with diverse scales and scopes. The primary duties involve formulating audit strategies, evaluating issues for their potential impact, assigning severity ratings, generating audit documentation, and nurturing relationships with business partners. Responsibilities may also include assessing the control environment, promoting an inclusive workplace, and guiding personnel development.

Key Responsibilities:

  • Oversee the development of reports concerning the operations of Corporate Audit and the organization's Risk Profile.
  • Manage processes associated with the Corporate Audit department, including vendor management, staffing, and capacity planning.
  • Collaborate with internal business partners such as Finance, HR, Global Technology, and Global Risk.
  • Assist in forecasting activities related to co-sourcing expenditures, internal staffing requirements, and the annual audit strategy.
  • Support the execution and management of Corporate Audit processes related to reporting and vendor oversight, including identifying and implementing process enhancements.
  • Utilize a risk-oriented approach to proactively identify risks, analyze trends, and continuously assess priority areas against the organization's risk profile and control environment.
  • Contribute to Corporate Audit's mission, objectives, and strategies, enhancing operational efficiency while demonstrating strategic thinking and leading change initiatives.
  • Drive the design and promote the adoption of innovative tools and technologies to ensure comprehensive coverage of organizational risks.
  • Maintain relationships with business partners in assigned areas and encourage management to adopt effective policies, procedures, and controls to mitigate risks.
  • Oversee team performance through training, mentoring, and establishing development plans for team members.

Required Qualifications:

  • At least 10 years of experience in reporting, preferably related to risk/control data and/or audit/risk background in financial services.
  • A minimum of 5 years in a leadership position managing teams or organizations.
  • Experience with analytical and automation tools (SQL, SAS, Python, Alteryx, Advanced Excel).
  • Proven ability to communicate effectively to influence management and lead both strategic and tactical initiatives.
  • Self-motivated, eager to learn, capable of teaching others, with a positive and adaptable attitude.
  • Bachelor's degree and/or advanced degree with relevant experience.

Desired Qualifications:

  • Background in audit or risk control within financial services.
  • MBA.
  • Certified Internal Auditor (CIA) certification.
  • Advanced degrees or certifications (CIA, CISA, etc. – CPA preferred).

Skills:

  • Audit Planning
  • Coaching
  • Internal Audit Review
  • Issue Management
  • Risk Management
  • Business Acumen
  • Critical Thinking
  • Project Management
  • Relationship Building
  • Written Communication
  • Regulatory Relations
  • Talent Development
  • Technical Documentation
  • Workforce Diversity Management

Shift:

1st shift (United States of America)

Hours Per Week:

40

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