Senior Business Operations Manager – Executive Reporting

2 weeks ago


Providence, Rhode Island, United States Bank of America Full time

Position Overview


This role is pivotal in overseeing the auditing of various Lines of Business (LOBs) with diverse scales and scopes. The incumbent will be tasked with formulating audit strategies, evaluating issues for their potential impact, assigning severity levels, generating audit documentation, and nurturing relationships with business partners. Responsibilities may also encompass assessing the control environment, promoting an inclusive workplace, and guiding personnel development.

Key Responsibilities:

  • Oversee the development of reporting mechanisms related to Corporate Audit operations and the company's Risk Profile.
  • Manage processes associated with the Corporate Audit department, including vendor management, staffing, and capacity planning.
  • Collaborate with internal business partners such as Finance, HR, Global Technology, and Global Risk.
  • Assist in forecasting activities concerning cosourcing expenditures, internal staffing requirements, and the annual audit agenda.
  • Facilitate the execution and management of Corporate Audit processes related to reporting and vendor oversight, including identifying and implementing process enhancement opportunities.
  • Employ a risk-oriented approach to proactively identify potential risks, analyze trends, and continuously assess priority areas against the company's risk profile and control environment.
  • Support the mission, objectives, and strategies of Corporate Audit, driving operational efficiency while demonstrating strategic thinking and leading change initiatives.
  • Spearhead the design and encourage the utilization of innovative tools and technologies to ensure comprehensive coverage of company risks.
  • Maintain relationships with business partners in assigned areas and challenge management to adopt suitable policies, procedures, and effective controls to mitigate risks.
  • Oversee team performance through training, mentoring, and defining development plans for team members.

Required Qualifications:

  • At least 10 years of experience in reporting, preferably related to risk/control data and/or audit/risk, ideally within financial services.
  • Minimum of 5 years in a leadership capacity managing teams or organizations.
  • Proficient in analytical and automation tools (SQL, SAS, Python, Alteryx, Advanced Excel).
  • Strong communication skills to influence management and lead strategic and tactical initiatives.
  • Self-motivated, eager to learn, capable of teaching others, with a positive attitude and adaptability.
  • Bachelor's degree and/or advanced degree with relevant experience.

Desired Qualifications:

  • Background in audit or risk control within financial services.
  • MBA.
  • Certified Internal Auditor (CIA) certification.
  • Advanced degrees or certifications (CIA, CISA, etc. – CPA preferred).

Skills:

  • Audit Planning
  • Coaching
  • Internal Audit Review
  • Issue Management
  • Risk Management
  • Business Acumen
  • Critical Thinking
  • Project Management
  • Relationship Building
  • Written Communication
  • Regulatory Relations
  • Talent Development
  • Technical Documentation
  • Workforce Diversity Management

Shift:

1st shift (United States of America)

Hours Per Week: 40



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