Property Operations Manager
2 weeks ago
Location: Stamford, CT
Company: BLT Management LLC
About Us:
BLT Management LLC is a premier real estate development firm committed to delivering outstanding residential and commercial environments. Our focus on quality, innovation, and client satisfaction sets us apart. We invite you to become part of a team that prioritizes excellence and collaboration.
Position Summary:
We are in search of a Property Operations Manager to support our operations in Stamford, CT. This role assists the General Manager in overseeing all facets of property management, ensuring exceptional service and satisfaction for our tenants and clients.
Core Responsibilities:
- Regulatory Compliance:
- Ensure adherence to all company policies, procedures, and operational standards.
- Comply with all applicable federal, state, and local regulations regarding housing, credit assessments, leasing, and residential obligations.
- Operational Management:
- Oversee daily property operations, fostering a welcoming and professional environment for residents and clients.
- Conduct regular inspections of the property, ensuring cleanliness and reporting maintenance needs.
- Resident Engagement:
- Serve as a communication bridge between the General Manager, staff, and residents.
- Collect resident feedback proactively and strive to meet and exceed satisfaction, retention, and occupancy goals.
- Disseminate necessary communications to residents.
- Leasing & Administrative Duties:
- Assist in managing lease agreements for prospective tenants.
- Conduct income verifications, credit assessments, and audits for new and existing leases.
- Maintain high renewal rates by effectively managing current resident lease agreements.
- Market Awareness & Promotion:
- Stay informed about market trends and conditions.
- Contribute innovative ideas for marketing the property and enhancing the living experience for residents.
- Financial Oversight & Record Management:
- Keep accurate records of resident accounts, including rents, deposits, and application fees.
- Engage with residents to minimize account delinquencies and manage evictions when necessary.
- Issue relevant notices and communications to residents as required.
- Refer unpaid balances to collections when appropriate.
- Additional Responsibilities:
- Perform other tasks as assigned by the General Manager.
Qualifications:
- Minimum of 2 years of experience in leasing or property management.
- Strong organizational skills and adaptability to change.
- Availability to work weekends as needed.
- Excellent verbal and written communication abilities.
- Familiarity with property management software (AppFolio preferred).
- Proficient in time management and problem-solving.
Benefits:
- Competitive salary with potential bonuses
- Health Insurance
- Dental Coverage
- Vision Insurance
- Retirement Plan
- Life Insurance
- Paid Time Off
- Paid Sick Leave
- Paid Holidays
- Tuition Assistance
- Housing Discounts at BLT-owned properties
BLT Management LLC is an equal opportunity employer.
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