Technical Support Specialist for Calibration Systems

4 days ago


Roseville, California, United States Tekberry Full time
Job Overview

We are seeking a skilled Technical Support Specialist for Calibration Systems to join our team in Roseville, CA. This is a full-time position with a 2-year contract.

Salary and Benefits

The estimated salary for this role is $40 - $48/hour. The benefits package includes health, dental, and vision insurance (eligible on the first day of the month following your start date).

Job Description

As a Technical Support Specialist for Calibration Systems, you will be part of a small team in the regional quality and engineering organization. Your primary responsibility will be to ensure the high uptime of calibration controllers and the software running on them for the service delivery teams.

You will also manage the computer refresh program of the Americas region, which involves installation and configuration of proprietary software, collaboration with end users, file transfers, and deployment. Additionally, you will work on process and tool improvement, and collaborate with calibration software developers and IT teams to troubleshoot and resolve calibration system problems reported by service centers or service teams operating on customer sites.

Required Skills and Qualifications
  • 4+ years of experience in related tasks, such as calibration using automated tools, troubleshooting systems, software support or development.
  • Ability to troubleshoot systems consisting of electronic equipment, printers, computers, and software that control these systems.
  • Attention to detail, ability to extract relevant technical information from manuals.
  • Self-starter, manage workload and tickets independently.
Bonus Information

This position requires local candidates, but remote/hybrid work may be available after a reasonable amount of time on the job. We need hard-working, reliable employees who can provide exceptional service to our clients. Tekberry offers a $100 payment for referrals.


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