IT Support Specialist

6 days ago


Roseville, California, United States Generis Tek Inc Full time
About the Role

We are seeking a highly skilled IT Support Specialist to join our team in Roseville, CA. As a Systems Support Technician, you will be responsible for ensuring the high uptime of calibration controllers and software running on them for our service delivery teams.

Key Responsibilities
  • Manage computer refresh programs, installing and configuring various software, collaborating with end users, and performing file transfers and deployments.
  • Work on process and tool improvement, continuously identifying areas for enhancement.
  • Collaborate with calibration software developers and IT teams to isolate, troubleshoot, and resolve calibration system problems reported by service centers or service teams.
  • Validate updates and enhancements to calibration platforms, infrastructure, and IT policies before implementation.
Requirements
  • A combination of education and/or work experience of 4+ years in related tasks, such as calibration using automated tools, troubleshooting systems, software support, or development.
  • Ability to troubleshoot electronic equipment, printers, computers, and software controlling these systems.
  • Attention to detail, ability to extract relevant technical information from manuals.
  • Self-starter, able to manage workload and tickets independently.
Benefits

This is a contract role with a project duration of 2 years, offering a competitive pay rate of $52-$58 per hour. If you have the skills and experience we're looking for, please don't hesitate to apply.



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