Highly Skilled IT Support Professional Wanted for Calibration Systems
1 week ago
About iShift
iShift is a leading organization in the field of calibration systems, serving the Americas' calibration labs.
Compensation Package:
The estimated salary for this position is $80,000 - $110,000 per year, depending on experience and qualifications.
Job Description:
We are seeking a highly skilled IT support professional to join our team in Roseville, CA. As a System Support Technician, you will be responsible for ensuring the high uptime of calibration controllers and the software running on them for our service delivery teams.
Responsibilities:
- Ensure the reliability and efficiency of calibration systems used in the Americas' calibration labs.
- Work with our development team to continuously improve our processes and tools.
- Collaborate with our IT teams to troubleshoot and resolve system problems reported by service centers or service teams operating on customer sites.
- Validate updates and enhancements to our calibration platforms, infrastructure, and IT policies prior to implementation.
Qualifications:
A combination of education and/or applicable work experience of 4+ years in related tasks such as calibration using automated tools, troubleshooting systems, software support or development is required.
Must-Have Skills:
- Ability to troubleshoot complex systems consisting of electronic equipment, printers, computers, and software that control these systems.
- Attention to detail and ability to extract relevant technical information from manuals.
- Self-starter who can manage workload and tickets independently.
Desired Skills:
- Working knowledge of electronics measurement equipment.
- Familiarity with calibration platforms.
- Ability to read and understand low-level programming languages such as C, BASIC, Perl, Python.
- Some knowledge of Unix OS and ability to navigate directories/folders and execute commands.
Location:
This position requires on-site work in Roseville, CA initially, but hybrid work arrangements may be available after a reasonable amount of time.
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