Highly Skilled IT Support Professional Wanted for Calibration Systems

1 week ago


Roseville, California, United States iShift Full time

About iShift

iShift is a leading organization in the field of calibration systems, serving the Americas' calibration labs.

Compensation Package:

The estimated salary for this position is $80,000 - $110,000 per year, depending on experience and qualifications.

Job Description:

We are seeking a highly skilled IT support professional to join our team in Roseville, CA. As a System Support Technician, you will be responsible for ensuring the high uptime of calibration controllers and the software running on them for our service delivery teams.

Responsibilities:

  • Ensure the reliability and efficiency of calibration systems used in the Americas' calibration labs.
  • Work with our development team to continuously improve our processes and tools.
  • Collaborate with our IT teams to troubleshoot and resolve system problems reported by service centers or service teams operating on customer sites.
  • Validate updates and enhancements to our calibration platforms, infrastructure, and IT policies prior to implementation.

Qualifications:

A combination of education and/or applicable work experience of 4+ years in related tasks such as calibration using automated tools, troubleshooting systems, software support or development is required.

Must-Have Skills:

  • Ability to troubleshoot complex systems consisting of electronic equipment, printers, computers, and software that control these systems.
  • Attention to detail and ability to extract relevant technical information from manuals.
  • Self-starter who can manage workload and tickets independently.

Desired Skills:

  • Working knowledge of electronics measurement equipment.
  • Familiarity with calibration platforms.
  • Ability to read and understand low-level programming languages such as C, BASIC, Perl, Python.
  • Some knowledge of Unix OS and ability to navigate directories/folders and execute commands.

Location:

This position requires on-site work in Roseville, CA initially, but hybrid work arrangements may be available after a reasonable amount of time.



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