Technical Support Specialist

3 weeks ago


Roseville, California, United States a i solutions Full time
Job Description

The role of an IT Infrastructure Associate involves providing technical support to ensure the smooth operation of various systems and applications. This includes installation, testing, maintenance, and troubleshooting of hardware and software components. The associate will work closely with engineers to implement system upgrades and resolve technical issues.

Responsibilities
  • Install and configure hardware and software systems according to engineering specifications
  • Perform preventative maintenance on devices and applications to prevent downtime
  • Troubleshoot and repair hardware and software systems to minimize disruptions
  • Document all procedures and processes for future reference
  • Participate in project planning meetings to ensure timely delivery of materials
Requirements

To be successful in this role, you must have a strong foundation in computer systems and networking. You should also possess excellent communication skills and be able to work effectively in a team environment. Additionally, you must be able to obtain and maintain a secret security clearance and a valid California Driver's License.

Estimated salary: $60,000 - $80,000 per year, depending on experience.



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