IT Support Specialist

7 days ago


Roseville, California, United States Audacy Full time

**Company Overview**

Audacy is a leading multi-platform audio content and entertainment company that connects with 200 million consumers. Our team is dedicated to delivering exceptional customer experiences through innovative solutions.

**Salary Range**

We offer an anticipated starting base salary range of $62,000/Yr. to $67,000/Yr., commensurate with experience, knowledge, skills, abilities, and location. This figure may vary based on individual circumstances.

**Job Description**

We are seeking an experienced IT Support Specialist to join our team in Roseville, California. The ideal candidate will provide technical assistance across the company, both in-person and remotely, ensuring seamless operations and customer satisfaction.

**Key Responsibilities:**

  • Install and configure desktop computer hardware, software, network connections, and printers.
  • Monitor the ticketing system and proactively address service issues.
  • Provide technical support across the company.
  • Modify user accounts through permissioning change requests.
  • Repair and replace equipment as necessary.

**Required Skills and Qualifications:**

To succeed in this role, you must have:

**Technical Skills:*

  • Prior experience providing desktop support (1-3 years).
  • Basic understanding of networking concepts (LAN/WAN, TCP/IP, Subnetting, DNS, AOIP).

**Soft Skills:**

  • Excellent problem-solving skills and attention to detail.
  • Strong communication and teamwork abilities.

**Benefits:**

Audacy offers a comprehensive benefits package, including:

**Health Insurance**, **Dental**, **Vision**, **Mental Health**, **Telemedicine**, **Flexible Spending Accounts**, **Health Savings Account**, **Disability**, **Life Insurance**, **Critical Illness**, **Hospital Indemnity**, **Accident Insurance**, **Paid Time Off**, **401(k) Retirement Plan**, **Student Loan Payment Assistance Program**, **Legal Assistance**, **Life Assistance Program**, **Identity Theft Protection**, and **Discounted Home and Auto Insurance**.

**Other Requirements:**

Please note that you must be physically able to move heavy computer equipment/boxes and safely climb short ladders without assistance. A valid driver's license, satisfactory completion of a motor vehicle record check, and proof of insurance are also required.

**About Us**

Audacy is an Equal Opportunity and Affirmative Action Employer, committed to diversity and inclusion in the workplace. We strive to create a work environment where everyone feels valued, respected, and empowered to succeed.



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