Field Service Professional

1 week ago


Detroit, Michigan, United States International Search Partners Full time
International Search Partners Seeks Experienced Field Service Engineer

We are seeking a highly skilled Field Service Engineer to join our team at International Search Partners. In this role, you will be responsible for managing and executing field service tasks, including the installation, maintenance, and servicing of thermal processing equipment.

Key Responsibilities:
  • Travel extensively to customer facilities across North America, providing exceptional service and support to our clients.
  • Undertake international travel when necessary, collaborating with global teams to deliver high-quality field service projects.
  • Supervise major equipment installations with rigging contractors and other personnel, ensuring seamless execution and customer satisfaction.
  • Perform mechanical tasks such as welding, piping fitting, and general assembly for equipment re-assembly and maintenance, adhering to industry standards and best practices.
  • Collaborate with sales, engineering, and manufacturing teams to coordinate field service projects, driving business growth and customer loyalty.
  • Maintain professional communication with customers, updating them on project progress and addressing any issues promptly and efficiently.
  • Provide feedback to enhance new installations and field service projects, contributing to continuous improvement and excellence.
Requirements:
  • Strong communication and interpersonal skills, with the ability to build effective relationships with customers and internal stakeholders.
  • Excellent organizational and time management abilities, with a focus on prioritizing tasks and meeting deadlines.
  • Effective problem-solving capabilities, with a proactive approach to resolving issues and improving processes.
  • Proficiency in blueprint reading and interpretation, with a strong understanding of mechanical systems and equipment.
  • Experience in welding, pipe fittings, and general assembly, with a proven track record of delivering high-quality results.
  • Aptitude in using rigging and heavy equipment, with a strong focus on safety and operational efficiency.


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