Technical Support Specialist for Field Services
1 week ago
Field Service Technician
Nidec Minster Corporation, a leading manufacturer in the material forming press industry, is seeking a dedicated Field Service Technician. This role involves delivering technical assistance and maintenance services to ensure optimal performance of Minster equipment at customer locations. The technician will oversee and guide personnel in the setup of machinery, as well as provide training on the correct maintenance and operation of the equipment.
Key Responsibilities:- Deliver technical and maintenance support for Minster's metal forming machinery.
- Commission both new and refurbished equipment at client facilities.
- Conduct audits on customers' machinery and document necessary repairs.
- Prepare and present detailed reports in English, maintaining a high level of professionalism.
- Encourage the purchase of service parts and preventative maintenance agreements.
- Adapt to flexible working hours to meet customer service demands, primarily during the day with occasional off-shift support.
- Strong understanding of mechanical and electrical systems, including troubleshooting and maintenance.
- Familiarity with hydraulic and pneumatic systems.
- Ability to work independently with minimal oversight.
- Exceptional communication skills.
- Willingness to travel extensively, with a commitment to being available 7 days a week.
- Guaranteed 45 hours of work per week.
- Competitive salary structure.
- Company-provided service vehicle, specialized tools, mobile phone, and laptop.
- Daily per diem for travel: $75 for domestic and $95 for international, paid weekly.
- Opportunity to retain travel points for personal use.
- Comprehensive benefits package including medical, dental, vision, life insurance, and a 401(k) plan with company matching, effective from the first day of employment.
- 20 days of paid time off available immediately upon hire.
Nidec Minster Corporation is an equal opportunity employer, committed to diversity and inclusion.
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