Field Service Technician I

1 month ago

Detroit, Michigan, United States Crane Payment Innovations Full time

Field Service Technician I

Location MI, Detroit

Department Field Support

Employment Type Full Time

Have you ever used the self-checkout in a Target Store? Played the slots at a Las Vegas Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you've answered with a resounding "YES", then you've done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI).

We make the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software.

Headquartered in Malvern, PA, CPI is supported by: >2,500 global associates, 7 manufacturing sites, 12 corporate offices and 43 service branches.

If you are interested in making a global impact, we are looking for a full-time Field Service Technician I to service Fort Wayne, IN and surrounding areas.

About the role:

The basic purpose for this position is responsibility for servicing, fixing, upgrading and performing preventative maintenance on coin & currency equipment, ATM's, software and specialized office products located at client sites in Syracuse and surrounding area. The individual will work in coordination with sales and service at their branch.

Responsibilities and Duties:

  • Service, upgrade and perform preventative maintenance on company equipment
  • Travel by company provided vehicle on a daily basis to client sites
  • Work with branch employees to satisfy client needs
  • Address customer service requests within the specified contract response time
  • Extended Hours Coverage periods and 'On-Call' duty where applicable
  • Safeguard and Maintain a balanced vehicle stock parts inventory
  • Upkeep and cleanliness of company issued vehicle including scheduled service intervals
  • Safeguarding of any company issued assets including tablet computer and mobile phone
  • All other duties as required

Job Requirements :

  • 3+ years of working in Technical Service position or similar background
  • Impeccable Integrity
  • Must be able to gain access to highly secured environments
  • Occupational licenses may be necessary to obtain depending on territory/accounts
  • Strong electromechanical aptitude
  • Excellent verbal and written communication skills, including a positive attitude
  • Strong Attention to details - able to proof their own work
  • Proficient in iOS, MS Office applications and Windows OS
  • Personable, approachable and able to work easily with others at all levels
  • Excellent 'customer first' communications skills
  • Extroverted and positive personality even in the most dire situations
  • Strong tendency to read and respond to body language and verbal cues
  • Tenacious and has the creativity and determination to continue with even the most difficult assignments
  • Exceptionally well organized and able to prioritize their work
  • Ability to set and track goals for themselves
  • Ability to multi-task and work on more than one project at a time
  • Ability to initiate and follow through on assignments without any coaching and work as a proactive team player
  • Able to commit to and meet project deadlines

Qualifications and Required Skills:

  • Required to travel, drive and be on the road servicing equipment at clients 90% of the time with about 10% overnight travel when needed.
  • Some long drive times are encountered depending on geographical territory covered
  • Available for periodic travel to Corporate Office for training classes
  • Able to lift, push or carry a minimum of 50 or more pounds such as large money counting machines and parts in and out of client sites
  • The job requires kneeling, bending, twisting, lifting and squatting to service equipment on the ground up to 60% of the time
  • Hand and wrist dexterity needed to turn screwdrivers and place parts and equipment
  • Phone or desk work about 10% of the time doing computer work, bench repair work, parts stocking, tracking service calls and setting up appointments
  • Ability to stand for long periods up to 75% of the time while servicing some equipment

Key Attributes for Success:

  • High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities
  • Excellent influencing skills, analytical and problem-solving skills and the ability to multi-task in a fast-paced environment
  • Ability to establish credibility and be decisive and able to recognize and support the organization's preferences and priorities
  • Results and people oriented with sound judgment—ability to balance other business considerations
  • Team player – able to work in a matrix organization
  • Excellent communication skills verbally and in writing

We offer:

  • Competitive salaries
  • Paid time off
  • Sick time off
  • Medical, dental, & vision insurance
  • Flexible spending accounts
  • Life insurance and disability benefits
  • 401K with Company contribution
  • Community involvement

Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit .

Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.

#CPI #LI-CG1 #REMOTE


  • Field Service Technician II

    2 days ago

    Detroit, Michigan, United States Smiths Detection Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Field Service Technician II to join our team at Smiths Detection Inc. This is a critical role that requires a strong technical background, excellent communication skills, and a customer-focused approach.Key ResponsibilitiesTroubleshoot and Repair Equipment: Troubleshoot and repair complex electronic...

  • Field Service Electromechanical Technician

    2 weeks ago

    Detroit, Michigan, United States Nesco Resource Full time

    Position Overview:A prominent national manufacturer is seeking a skilled Electromechanical Service Technician. This role is a 6-month contract with the possibility of transitioning to a permanent position.Company Highlights:Be part of a forward-thinking organization engaged in innovative global projects. We are particularly interested in candidates with...

  • CNC Field Service Technician

    2 days ago

    Detroit, Michigan, United States SearchPath Mid-Michigan Full time

    Job Opportunity at SearchPath Mid-MichiganJob Title: CNC Field Service TechnicianJob Summary:We are seeking a skilled CNC Field Service Technician to join our team at SearchPath Mid-Michigan. The successful candidate will be responsible for the installation, maintenance, troubleshooting, and repair of CNC machinery and related equipment at customer sites.Key...

  • Field Technician

    1 month ago

    Detroit, Michigan, United States Cennox Full time

    Field TechnicianDetroit, MIFull TimeMid LevelShare ) APPLY HERE AND JOIN THE CENNOX FAMILY Cennox is seeking an enthusiasticField Technician to join our expanding Field Services division. We are looking for passionate, experienced field professionals that are ready to work in an environment that allows you to grow as Cennox grows...Those with exceptional...

  • Field Service Technician

    2 days ago

    Detroit, Michigan, United States Quench Full time

    Job DescriptionJob SummaryWe are seeking a highly skilled Field Service Technician to join our team at Quench. As a Field Service Technician, you will be responsible for performing service work on our filtered water systems, including installations, maintenance, repairs, and preventative maintenance. You will also act as the face of Quench, providing...

  • Field Service Operations Coordinator

    2 weeks ago

    Detroit, Michigan, United States Jobot Full time

    Field Service Operations Coordinator - Minimal Travel - Company Vehicle + Communication Device - Comprehensive BenefitsAbout the Role:The Field Service Operations Coordinator plays a crucial role in addressing and resolving technical inquiries from clients through various communication channels including phone, video, and email. This position also involves...

  • Field Service Operations Coordinator

    2 weeks ago

    Detroit, Michigan, United States Jobot Full time

    Field Service Operations Coordinator - Minimal Travel - Company Vehicle + Communication Device - Comprehensive BenefitsAbout Us:A prominent CNC Machinery organization, recognized for its extensive service across various industries, is expanding its workforce. This international company has been a key player in the sector for many years.Why Consider This...

  • Field Service Technician

    1 month ago

    Detroit, Michigan, United States Aerotek Full time

    Mechanical Conveyor Technician | 95-100% Travel $28-32/hourWill be traveling nationally to customer location and performing repairs and installation of conveyor systems. Must be willing to work overtime and weekends as needed on a weekly basisJob DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES include the following: (Other duties may be assigned) Install...

  • ED Technician I FT Nights

    1 month ago

    Detroit, Michigan, United States Tenet Healthcare Full time

    ED Technician I FT Nights Description : Children's Hospital of Michigan is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography...

  • Technical Support Specialist for Field Services

    7 days ago

    Detroit, Michigan, United States Nidec Minster Corporation Full time

    Job OverviewField Service TechnicianNidec Minster Corporation, a leading manufacturer in the material forming press industry, is seeking a dedicated Field Service Technician. This role involves delivering technical assistance and maintenance services to ensure optimal performance of Minster equipment at customer locations. The technician will oversee and...

  • ED Technician I FT Afternoons

    3 weeks ago

    Detroit, Michigan, United States Tenet Healthcare Full time

    ED Technician I FT Afternoons Description : DMC Harper University Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research. A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary...

  • Technical Support Specialist

    7 days ago

    Detroit, Michigan, United States Nidec Minster Corporation Full time

    Job OverviewField Service TechnicianNidec Minster Corporation, a leading manufacturer in the material forming press industry, is seeking a qualified Field Service Technician. This role involves delivering technical assistance and maintenance services to ensure optimal performance of Minster equipment at customer locations. The technician will also oversee...

  • Technical Support Specialist for Field Services

    7 days ago

    Detroit, Michigan, United States Nidec Minster Corporation Full time

    Job OverviewField Service TechnicianNidec Minster Corporation, a leading manufacturer in the material forming press industry, is seeking a dedicated Field Service Technician. This role involves delivering technical assistance and maintenance services to ensure optimal performance of Minster equipment at customer locations. The technician will also oversee...

  • Field Technician

    1 month ago

    Detroit, Michigan, United States JBT Corporation Full time

    This job was posted by : For moreinformation, please see: JBT Corporation\\AN EQUAL OPPORTUNITY EMPLOYER\\It is the policy of JBT Corporation to provide equal opportunity forqualified persons and not to discriminate against any applicant foremployment because of race, color, religion, national origin, sex,sexual orientation, gender identity, age,...

  • Warehouse Service Technician

    2 weeks ago

    Detroit, Michigan, United States Relevante Full time

    Job OverviewSalary: $27.00 per hourWe are collaborating with a prominent warehouse services organization to identify a qualified Field Service Technician. Below are the details of the position.Essential Qualifications for the Field Service Technician:#1. Minimum of 2 years of experience as a Commercial Dock & Door Technician#2. Proficiency in loading dock...

  • Field Integration Technician

    2 months ago

    Detroit, Michigan, United States CED Systems Full time

    Company DescriptionWe are deploying infrastructure for 5G Networks. A telecommunications startup focused on efficient and strategic support to the nationwide 5G deployment, helping OEMs and operators achieve enhanced connectivity for their networks.Job DescriptionThe field integration technician will be responsible for New and existing Technologies...

  • Automotive Service Technician

    2 weeks ago

    Detroit, Michigan, United States Linked LLC Full time

    Job OverviewAutomotive Service Technician RolePhysical Demands:Capability to lift up to 50 poundsAbility to operate in diverse weather conditionsWillingness to wear personal protective equipment throughout the workdayCapacity to move, bend, walk, crouch, and kneel for prolonged periodsKey Responsibilities of the Automotive Technician:Willingness to travel as...

  • Automotive Service Technician

    2 weeks ago

    Detroit, Michigan, United States Goodyear Dunlop Tires Germany GmbH Full time

    Position Overview:As an Automotive Service Technician at Goodyear, you will acquire practical experience in one of our Auto Service centers, utilizing your mechanical skills to identify and resolve technical issues while providing exceptional customer service.Key Responsibilities:1. Conduct line technician services, including routine inspections and...

  • Field Service Engineer

    2 weeks ago

    Detroit, Michigan, United States Nesco Resource Full time

    Overview:A prominent national manufacturer is seeking an Electromechanical Service Technician. This role is a 6-month contract with the possibility of extension or permanent placement.Company Insights:Be part of a forward-thinking organization engaged in innovative global projects. Candidates with backgrounds in automotive, electrical, aviation, mechanical,...

  • Field Technician

    1 month ago

    Detroit, Michigan, United States JBT Corporation Full time

    JBT CorporationAN EQUAL OPPORTUNITY EMPLOYERIt is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic...