Restoration Operations Manager

2 weeks ago


Grand Rapids, Minnesota, United States SERVPRO of Preferred Fire and Water, LLC Full time
Job Overview

As SERVPRO of Preferred Fire and Water, LLC continues to expand, we are seeking a dedicated Restoration Project Manager to join our team. This pivotal role is essential in managing restoration projects focused on water and fire damage, ensuring operational excellence and effective team leadership.


Key Responsibilities
  • Develop and maintain precise project scopes and estimates using advanced software and tools.
  • Coordinate and supervise field teams and resources, including subcontractors, to ensure timely project completion.
  • Review and verify job site documentation to ensure compliance with client specifications and billing procedures.
  • Maintain clear and consistent communication with clients, team members, vendors, and insurance representatives.
  • Oversee production costs related to equipment, vehicles, and materials.

Additional Duties
  • Enhance customer satisfaction by managing client experiences and monitoring feedback.
  • Respond promptly to inquiries from potential clients.
  • Engage in the recruitment, hiring, and training of restoration personnel.

Position Requirements
  • Valid driver's license.
  • High school diploma or GED; an Associate or Bachelor's degree is preferred.
  • A minimum of 2 years in a management or supervisory role.
  • At least 3 years of relevant industry experience.
  • IICRC certification is preferred.

Skills and Physical Demands
  • Ability to lift up to 50 pounds regularly, and up to 100 pounds with assistance.
  • Capability to work at heights, in confined spaces, and climb ladders.
  • Physical ability to push, pull, lift, and carry various objects.
  • Comfortable working with cleaning agents and chemicals.
  • Successful completion of a background check as required by law.

Each SERVPRO Franchise is independently owned and operated.



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