Director of Sales Operations

3 weeks ago

Grand Rapids, Minnesota, United States IFS Full time

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of ServiceTM. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Director of Sales Operations and Enablement plays a crucial role in driving a company's sales success by optimizing processes, providing strategic direction, and equipping the sales team with the tools and knowledge they need to excel. This position requires a blend of leadership, strategic thinking, and operational excellence.

Job Summary:

The Director of Sales Operations and Enablement is responsible for overseeing and optimizing all aspects of the sales organization's operations and enabling functions. This role focuses on driving sales efficiency, productivity, and effectiveness through process improvement, technology implementation, and sales enablement programs. The VP collaborates closely with the sales leadership team to align strategies, goals, and resources to achieve revenue targets.

Key Responsibilities:

Sales Strategy Alignment: Collaborate with senior leadership to ensure sales strategies align with overall business objectives and market trends.

Sales Process Optimization: Streamline sales processes, from lead generation to deal closure, to improve efficiency and effectiveness.

Technology Enablement: Identify and implement the right sales technologies, CRM systems, and sales enablement tools to support the sales team's needs.

Sales Analytics and Reporting: Develop and maintain robust analytics and reporting capabilities to track key performance metrics, provide insights, and make data-driven decisions.

Sales Forecasting: Manage and improve sales forecasting accuracy to aid in resource allocation and strategic planning.

Sales Training and Development: Oversee the design and delivery of comprehensive sales training programs to enhance the skills and knowledge of the sales team.

Sales Enablement Content: Develop and maintain a repository of sales collateral, presentations, and resources that assist sales professionals in their efforts.

Sales Compensation and Incentives: Work with HR and finance to design and manage competitive compensation plans and incentives to motivate the sales team.

Sales Operations Budget: Manage the sales operations budget, ensuring efficient allocation of resources.

Cross-Functional Collaboration: Foster collaboration with other departments such as marketing, finance, and product development to ensure a unified approach to achieving company goals.

Sales Performance Analysis: Continuously analyze sales performance data and trends to identify areas for improvement and implement corrective actions.

Team Leadership: Build and lead a high-performing sales operations and enablement team, setting clear objectives and providing mentorship and guidance.

The Vice President of Sales Operations and Enablement is a critical role in ensuring the sales organization operates efficiently, and the sales team is equipped to perform at its best. This role has a direct impact on the company's revenue growth and overall success.

Qualifications

Bachelor's degree in business, sales, marketing, or a related field; MBA or advanced degree is a plus.

Proven experience in a senior sales operations or enablement role, preferably in a similar industry.

Strong understanding of sales processes, CRM systems, and sales enablement technologies.

Exceptional analytical and problem-solving skills with the ability to interpret complex data.

Excellent leadership and team management capabilities.

Strong communication and presentation skills.

Strategic thinking and the ability to align sales operations with the company's overall objectives.

Results-oriented with a track record of meeting or exceeding sales targets.

Additional Information

M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

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