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Senior Manager, Agency Partnerships

2 months ago

New York, New York, United States Tapestry Full time
Job Title: Senior Manager, Agency Partnerships

Coach, a global fashion house, is seeking a Senior Manager, Agency Partnerships to join our team. As a key member of our marketing operations team, you will be responsible for managing client-agency interactions, coordinating with internal and agency stakeholders, and planning the execution and completion of marketing deliverables for traditional media.

Key Responsibilities:
  • Cultivate and maintain strong relationships with agency partners, fostering a collaborative and productive working environment.
  • Proactively identify issues or challenges in campaign execution and work with internal teams and agencies to develop solutions.
  • Partner with cross-functional teams to coordinate the planning and execution of marketing initiatives, ensuring they align with brand guidelines, messaging, and performance objectives.
  • Coordinate alignment between Coach and ad agency(s) on creative strategy, timelines, deliverables, and incremental content needs.
  • Work closely with the agency and internal creative teams to identify content gaps. Coordinate the timing and budgets for the creation of incremental content.
  • Lead and manage the execution of marketing projects across all media.
  • Establish, implement, and document standards and best practices for the successful management and completion of projects.
  • Identify opportunities for process improvement and ongoing evolution of ways of working and connect the right stakeholders to facilitate and implement changes.
Requirements:
  • A minimum of 5-7 years of relevant professional marketing experience.
  • Ability to multi-task projects with equal priority, anticipate issues and provide creative solutions.
  • Excellent attention to detail, superior communication, customer service and follow-up skills.
  • Demonstrated leadership and project ownership experience.
  • Ability to build effective partnerships.
  • Strong organizational skills, timely delivery of projects.
  • Ability to make prudent decisions under pressure and work against tight deadlines.
  • Ability to interact successfully with diverse individuals at all levels.
  • Strong computer skills in Microsoft Project and Microsoft Office Suite.
  • Fashion or Luxury experience a plus.
Competencies:
  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and 'actionable' positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Competencies for People Managers:
  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.