Automotive Sales Specialist
2 weeks ago
As an Automotive Sales Specialist, you will play a crucial role in addressing the transportation and ownership needs of our retail clientele. Your primary responsibilities will include selling both new and pre-owned vehicles, along with associated accessories and services approved by the dealership. You will also be instrumental in sourcing pre-owned vehicles for our inventory and guiding customers throughout their ownership journey.
Key Responsibilities
1. Employ professional sales techniques, both verbal and written, to engage customers effectively through in-person interactions, phone communications, and written correspondence.
2. Maintain detailed records of prospects, leads, and follow-up activities in the dealer management system (DMS), ensuring persistent engagement with potential buyers.
3. Welcome customers promptly and professionally, providing them with focused attention to understand their vehicle needs and preferences.
4. Conduct thorough evaluations of trade-in vehicles in collaboration with customers to establish fair market values based on condition and service history.
5. Stay informed about various vehicle models, optional features, and accessories, and articulate their benefits to customers.
6. Facilitate vehicle demonstrations and recommend additional features based on customer requirements and budget considerations.
7. Clearly explain vehicle warranties, service agreements, and the benefits of certified pre-owned vehicles.
8. Guide customers through the financing options available, including leasing and purchase agreements, ensuring clarity on all terms.
9. Coordinate vehicle deliveries, ensuring a seamless transition for new owners, including operational demonstrations and personalized setups.
10. Address customer inquiries and concerns with professionalism, ensuring a high level of satisfaction and loyalty.
QualificationsTo excel in this role, candidates should possess strong communication skills, a customer-focused mindset, and the ability to work collaboratively within a team environment. A commitment to maintaining high ethical standards and delivering exceptional service is essential.
We look forward to welcoming a dedicated Automotive Sales Specialist to our team at Tip O Tex Chevrolet, where customer satisfaction is our top priority.
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