Guest Services Coordinator
4 days ago
Job Summary:
The Guest Services Coordinator is a key member of our team, responsible for delivering exceptional customer experiences to our guests. This role requires a high level of knowledge of our facility's programs and offerings, as well as excellent communication and organizational skills.
Key Responsibilities:
- Customer Service: Provide world-class customer service to all visitors, responding to their needs and concerns in a timely and professional manner.
- Lead Database Management: Build and maintain a lead database, ensuring accurate and up-to-date information.
- Daily Camp Operations: Support daily camp operations, including registration, communication, and logistics.
- Office Administration: Serve as an office administrator, handling a variety of clerical tasks and supporting the Director of Operations.
- Special Projects: Complete special projects and daily assignments as directed by management.
Requirements:
- Education: Bachelor's degree in a related field.
- Communication Skills: Excellent verbal and written communication skills.
- Software Proficiency: Proven ability to learn new software programs.
- Organizational Skills: Proven success in managing multiple tasks at one time.
- Physical Demands: Ability to lift 50 pounds waist high, sit or stand for extended periods, and work in varying weather conditions.
Working Conditions:
- Facility Environment: Work in a fast-paced, dynamic environment with intermittent noise.
- Computer Use: Operate a computer for extended periods.
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