Service Excellence Coordinator

2 weeks ago


Iowa, Louisiana, United States Clickstop Full time

Customer Support Representative for Clickstop Brands

Are you seeking a role that empowers you to showcase your best self? Join our esteemed organization and vibrant culture as a Customer Support Representative, where you can explore the myriad of opportunities available for those who aspire to excel.

This position is Hybrid, requiring weekly onsite participation.

Key Responsibilities:

  • Embodying Clickstop's Core Values to enhance our culture and business operations.
  • Identifying and addressing customer needs and potential opportunities.
  • Listening attentively to understand customer expectations.
  • Continuously refining our processes for improved efficiency.
  • Collaborating with a dynamic team, working alongside Marketing, Operations, Freight, and Purchasing to drive sales and deliver outstanding customer service.
  • Upholding our brand promise by ensuring customers receive what they need promptly and effectively.
  • Managing daily responsibilities while demonstrating self-awareness and integrity.
  • Communicating openly and providing thorough follow-up and execution.
  • Celebrating successes while pinpointing areas for improvement.

What We Value:

  • A proactive individual dedicated to providing exceptional customer care.
  • Ability to swiftly recognize customer needs and resolve issues effectively.
  • Strong relationship-building skills.
  • Awareness of personal and team strengths, leveraging them for collective success.
  • Willingness to learn and challenge existing processes for enhancement.
  • Commitment to delivering high-quality work.
  • A drive to inspire continuous improvement within the organization.
  • Ownership of responsibilities aligned with Clickstop's Core Values.

What Clickstop Offers:

The chance to pursue personal and professional growth in a fulfilling work environment. We believe that employment should be a meaningful experience rather than merely transactional.

An entrepreneurial atmosphere where opportunities abound for those who seek them.

Recognition for individual, team, and organizational achievements, reflecting your engagement and excellence.

Opportunities for professional and personal development.

Competitive compensation, comprehensive benefits, and generous time-off policies.

Benefits Include:

  • Health Insurance options
  • 401K Matching
  • PTO, Paid Holidays, and Volunteer Time Off
  • Life and Disability Insurance
  • Employee Stock Ownership Plan after one year of service

Employment is contingent upon the successful completion of a background check. Clickstop is an Equal Opportunity Employer.



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