Customer Service Representative
2 months ago
**Job Summary**
The Paramount Residential Mortgage Group is seeking a highly organized and detail-oriented Receptionist to join our team. As a Receptionist, you will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.
Key Responsibilities:
- Ensure the office is opened and prepared for the day, including setting up necessary equipment and supplies.
- Answer and direct incoming calls, responding to inquiries and taking messages as needed.
- Greet and direct visitors, providing a warm and welcoming atmosphere.
- Manage and distribute incoming and outgoing mail, ensuring timely and secure delivery.
- Coordinate and manage deliveries, including those from FedEx, UPS, GSO, and Transbox.
- Maintain a well-stocked supply of shipping and delivery materials, including intra-office supplies.
- Prepare and mail early disclosures, ensuring compliance with company policies.
- Verify and maintain appraiser licenses, ensuring current and accurate information.
- Process cancelled or denied loan files, ensuring accurate and timely completion.
- Secure the office at closing, ensuring a safe and secure environment.
Requirements:
- High School Diploma or equivalent.
- Excellent written and verbal communication skills.
- Proficiency in MS Windows software.
Compensation:
USD $13.00/Hr. - USD $15.00/Hr.
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