Restaurant Operations Manager

6 days ago


New Prague, Minnesota, United States Paymaster PR Full time
About the Role

Pizza Ranch, a leading fast-casual restaurant chain, is seeking a highly skilled and experienced General Manager to lead our team at Paymaster PR. As a key member of our management team, you will be responsible for driving business growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Guest Satisfaction: Lead the management of the guest experience through data-driven insights and feedback, ensuring that every customer has a legendary experience.
  • Effective Business Management: Develop and implement strategies to drive store-level profitability and sales growth, controlling food and labor costs while maintaining operational excellence.
  • Appropriate and Fair Business Practices: Foster a positive and inclusive work environment, promoting employee engagement and motivation to drive guest satisfaction.
  • Training and Development: Provide coaching, training, and development opportunities to team members, empowering them to excel in their roles and contribute to the company's success.
Requirements
  • Leadership Experience: 3-5 years of restaurant management experience, with a proven track record of leadership, communication, and organizational skills.
  • Business Acumen: Possess a strong understanding of business principles, including financial management, marketing, and human resources.
  • Communication Skills: Effective communicator, listener, and writer, with excellent oral and written communication skills.
  • Education: High school graduate or equivalent, with a college degree preferred.

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