Service Technician for Field Operations

2 weeks ago


Norwalk, California, United States ASK Consulting Full time
Descripción del Trabajo

"Todos los candidatos deben estar directamente contratados por ASK Consulting en su nómina y no pueden ser subcontratados. En este momento, no podemos proporcionar patrocinio".

Título del Trabajo: Técnico de Servicio de Campo

Ubicación: Norwalk, CA

Duración: Más de 3 meses (posible conversión a permanente)

Rango salarial: $18.00 – $19.50/hora

Descripción del Trabajo:

  • Únete a nuestro dinámico equipo de servicio en esta posición de nivel inicial como Técnico de Servicio de Campo.
  • Dependiendo de tu territorio asignado, proporcionarás servicios, reparaciones y mantenimiento técnico para cajeros automáticos, equipos de punto de venta (POS) en retail, cerrajería, carga de vehículos eléctricos (EVC) y periféricos de PC relacionados en las instalaciones del cliente.
  • Nuestra capacitación incluye mentoría en el trabajo, así como formación formal en aula, virtual y auto-dirigida para amplias oportunidades de aprendizaje.
  • Serás responsable de: Realizar mantenimiento en cajeros automáticos (por ejemplo, lector de tarjetas, impresora, restablecer y probar dispositivos, etc.).
  • Reparación electromecánica. -Realizar funciones básicas de instalación (por ejemplo, configurar y probar equipos, tirar cables, montar dispositivos, instalar cerraduras).
  • Realizar arreglos técnicos como despejar atascos de papel, atascos de tarjetas, atascos de billetes, etc. -Inspeccionar productos para el correcto funcionamiento y resolver problemas observados y/o escalar según los procedimientos establecidos.
  • Priorizar y planificar llamadas de servicio. Trabajar dentro de un entorno de equipo, completar toda la documentación requerida, gestionar y mantener el inventario de piezas de servicio. -Contactar al cliente con el tiempo estimado de llegada.
  • Colaborar con los clientes para asegurar su satisfacción con la entrega del servicio y comprensión de la funcionalidad del producto. -Seguir los procesos de control de llaves/alarma/combinación en el área de responsabilidad asignada.
  • Utilizando las herramientas y kits de reparación proporcionados, viajarás a los sitios de los clientes para resolver el problema.
  • Nuestros técnicos de nivel inicial responden de 5 a 8 llamadas por día en su territorio.

Acerca de ASK: ASK Consulting es una firma de reclutamiento de tecnología y servicios profesionales galardonada que atiende a organizaciones Fortune 500 a nivel nacional. Con 5 oficinas en todo el país, dos centros de entrega global y empleados en 42 estados, ASK Consulting conecta a las personas con oportunidades increíbles.

ASK Consulting es un empleador que ofrece igualdad de oportunidades. Celebramos la diversidad y estamos comprometidos a crear un entorno inclusivo para todos los asociados.



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