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Sales Engineering Support Specialist
2 months ago
At ABB, we are committed to tackling global challenges. Our core values of care, courage, curiosity, and collaboration, along with a strong emphasis on diversity, inclusion, and equal opportunities, drive our mission to empower individuals to develop sustainable solutions. Join us in writing the next chapter of your ABB journey.
Reporting Structure
This position reports to the Business Line Manager, Growth and Metals.
Key Responsibilities
In this role, you will have the chance to assist the designated Sales organization and clients throughout the proposal phase. Daily, you will act as a vital technical resource in your designated area. Your expertise will be showcased through the preparation of technical specifications for products and technologies, cost assessments, and final documentation. The work model for this position is hybrid. You will primarily contribute to the Process Automation Process Industries division. Your main responsibilities will include:
• Providing technical guidance and solutions for inquiries from clients/channels/Sales Specialists regarding ABB products/systems/applications.
• Conducting analytical and diagnostic evaluations to identify the best technical solutions to fulfill customer requirements and address intricate inquiries.
• Cultivating and sustaining new sales opportunities while resolving specific customer challenges; ensuring the achievement of targets related to orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
• Guaranteeing the accomplishment of budgetary objectives, including volume targets and profitable growth across all assigned product categories and respective regions.
Team Dynamics
You will become part of a dynamic, skilled, and high-performing team where you can thrive.
Qualifications
- A Bachelor's Degree in engineering or a related field is required, or equivalent extensive technical experience in Data Centers is preferred. Familiarity with the following industries is advantageous: Food & Beverage, Cement, Metals Industries.
- Over 10 years of experience in sales or business development related to digital/automation solutions and products in a Process Industry is required.
- Experience in business development, capital equipment sales, or service sales.
- A focus on end users, with the ability to listen and understand their desires, needs, goals, and objectives, as well as their purchasing and maintenance processes.
- Capability to assist in the development of proposals and strategies that lead to successful orders.
- Willingness to travel 50% to 60% of the time.
- A solid understanding of process control and automation solutions.
- Candidates must possess work authorization that allows them to work for ABB in the US.
The Process Industries Division serves sectors such as mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, along with their associated service industries. This Division combines deep industry expertise with the ability to integrate both automation and electrical systems, enhancing productivity while reducing overall capital and operational costs for clients. For customers in mining, metals, and cement, our solutions encompass specialized products and services, as well as comprehensive production systems. The Division designs, plans, engineers, supplies, installs, and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high-power rectifiers, and automation and supervisory control equipment across various areas, including mineral handling, mining operations, aluminum smelting, hot and cold steel applications, and cement production. Our offerings for the pulp and paper industries include control systems, quality control systems, drive systems, on-line sensors, actuators, and field instruments. Digitalization solutions, including collaborative operations and augmented reality, enhance plant and enterprise productivity while minimizing maintenance and energy costs. We value diverse backgrounds and encourage you to explore your next career step within ABB. #MyABBStory We look forward to receiving your application.