Guest Services Representative

2 weeks ago


Knoxville, Tennessee, United States Disability Solutions Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, responding to guest inquiries, and resolving issues in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain a high level of accuracy and efficiency.
  • Assist guests with finding products, answering questions, and providing product recommendations.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Participate in visual merchandising, including setting up displays, rotating stock, and maintaining store appearance.
  • Work collaboratively with other team members to achieve sales goals, meet customer needs, and maintain a positive store atmosphere.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic math skills, with the ability to accurately handle cash and operate a cash register.
  • Ability to lift up to 10 pounds, stand for long periods, and move freely throughout the store.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer

We offer a competitive hourly rate, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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