Customer Service Representative

18 hours ago


Knoxville, Tennessee, United States Altar'd State Full time
Customer Service Representative

At Altar'd State, we're looking for a skilled Customer Service Representative to join our team. As a Guest Engagement Specialist, you'll be responsible for providing exceptional customer service to our guests.

Key Responsibilities:
  • Answer multi-line phone system calls and direct them to the appropriate department
  • Direct guest services efforts in line with Altar'd State standards
  • Evaluate situations and make informed business decisions
  • Maintain a working knowledge of product details
  • Understand inventory management systems
  • Demonstrate outstanding customer service skills, including researching and resolving customer issues
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for growth and development
  • A competitive salary and benefits package


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