Sales Development Representative

1 week ago

Bethesda, Maryland, United States Cytek Biosciences, Inc. Full time
Job Description

Overview

Cytek Biosciences, Inc. is seeking a highly motivated and results-driven Inside Sales Specialist to join our team. As an Inside Sales Specialist, you will play a critical role in driving sales growth and revenue for our company.

Key Responsibilities

  • Sales:
    • Sell products or services to either consumers or other businesses.
    • Locate new sales opportunities through tactics like cold-calling, attending trade shows and building mailing lists.
    • Negotiate sales terms and provide product demonstrations over the phone.
    • Seek new clients, understand customer needs and make effective sales pitches.
    • Interact with potential and existing customers to persuade them to purchase companies' products and services.
    • Work from a designated list to contact customers and educate them about product offerings.
    • Find solutions to customer problems, issue refunds or process complaints and follow up with customers to guarantee their satisfaction.
  • Leads Management:
    • Manage all incoming leads within 48 hours to qualify the customer needs and or to move leads into contact database.
    • Move leads into the desired journey until customer is ready to discuss in more details with the local sales team.
    • Collaborate with regional downstream marketing team to execute lead generation programs and develop customer journey with platform leadership.

Requirements & Qualifications:

  • A Minimum of 2 years experience as sales generalist ideally in the field of Flow Cytometry.
  • Excellent understanding of organizational processes associated with a capital equipment company.
  • Computer proficiency is required. Previous experience with and NetSuite is highly preferred.
  • Professional level proficiency in English is a must. Additional European languages highly preferred, especially German.
  • Effective organizational, analytical, and planning skills.
  • Demonstrated ability to operate independently and strategically to achieve individual and corporate goals.

Physical Demands and Work Environment:

  • Prolonged periods of sitting at a desk and working on a computer and/or phone.

Cytek Biosciences, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.

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