Sales and Customer Service Representative

2 months ago


Bethesda, Maryland, United States Chris Aguirre - State Farm Agent Full time
About Us

At Chris Aguirre - State Farm Agent, we take pride in being a trusted insurance agency that has been serving our community for over a decade. Our commitment to exceptional customer service and providing the best insurance solutions has earned us a reputation as a leader in the industry.

Role and Responsibilities

As a Sales and Customer Service Representative at Chris Aguirre - State Farm Agent, you will play a pivotal role in helping individuals and families protect what matters most to them. Your key responsibilities will include:

  1. Sales and Consultation: Engaging with potential customers to assess their insurance needs and provide them with personalized insurance solutions that align with their requirements.
  2. Lead Generation: Proactively seeking new business opportunities through various channels, such as referrals, networking, and community involvement.
  3. Customer Relationship Management: Building strong and lasting relationships with clients, providing ongoing support, and addressing any inquiries or concerns they may have.
  4. Cross-Selling and Upselling: Identifying opportunities to offer additional State Farm products and financial services that benefit our customers.
  5. Team Collaboration: Collaborating with our dedicated team to create a seamless customer experience and achieve collective sales targets.
Qualifications

To excel in this role, we are seeking candidates with the following qualifications:

  • Sales Experience: Previous experience in sales or customer service is preferred, but we welcome individuals with a genuine passion for sales and a determination to succeed.
  • Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and explain insurance concepts clearly.
  • Customer-Centric: A strong desire to help customers and provide exceptional service that exceeds their expectations.
  • Goal-Driven: A self-motivated individual with a proven track record of meeting and exceeding sales targets.
  • Insurance Knowledge: While not mandatory, familiarity with insurance products and industry practices will be advantageous.
  • Bilingual Spanish: Proficiency in Spanish is a plus.
Benefits

We offer a comprehensive benefits package, including:

  1. Ongoing Training and Development: Opportunities to enhance your skills and knowledge.
  2. Supportive Team Environment: A collaborative team that feels like family.
  3. Career Growth Opportunities: Opportunities for advancement within the agency.
  4. Competitive Compensation: Salary plus commission/bonus.
  5. Paid Time Off: Vacation and personal/sick days.


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