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Client Service Representative

2 months ago

Bethesda, Maryland, United States Madison Reed Hair Color Bar Full time
About the Role

At Madison Reed Hair Color Bar, we are seeking a highly skilled and customer-focused Client Service Representative to join our team. As a Client Service Representative, you will be the face of our Hair Color Bar, providing a seamless guest experience from arrival to departure.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive experience for all guests
  • Act as a brand ambassador, educating guests about Madison Reed products and services
  • Contribute to achieving monthly sales goals and key performance indicators
  • Ensure the Hair Color Bar meets company standards for cleanliness, merchandising, and inventory
  • Drive Hair Color Bar revenue through upselling and cross-selling services and products
Requirements
  • Entry-level experience in customer service or retail sales
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Physical stamina to stand for long periods and lift up to 10 pounds
What We Offer
  • A competitive salary range of $16.70 to $18
  • Opportunities for growth and development within the company
  • A dynamic and supportive work environment

Madison Reed Hair Color Bar is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace where everyone feels empowered to bring their full, authentic selves to work every day.