Claim Account Executive

1 day ago

Morristown NJ USA, United States THE TRAVELERS INDEMNITY COMPANY Full time
Job Opportunity

We are seeking a highly skilled Claim Account Executive to join our team at THE TRAVELERS INDEMNITY COMPANY. As a key member of our CSS Claim Account Executive team, you will play a critical role in delivering exceptional customer service and driving business growth.

Key Responsibilities
  • Manage claim programs for a portfolio of business insurance customers, ensuring seamless service delivery and meeting organizational financial objectives.
  • Leverage multi-line claim product/service knowledge to effectively market services to agents, brokers, and customers, driving new business and retention.
  • Collaborate with internal business partners to understand their goals and objectives, aligning focus to enhance and support their objectives.
  • Educate and train internal business partners, agents, and brokers on Travelers CSS Claim services, ensuring a high level of customer satisfaction.
  • Perform other duties as assigned, contributing to the success of our team and the company.
Requirements
  • Bachelor's Degree.
  • Strong knowledge and understanding of marketing, underwriting, and account management processes, with a focus on multi-line insurance.
  • Excellent communication and relationship-building skills, with the ability to prepare for and present at meetings.
  • Understanding of business objectives and the ability to recognize and act on opportunities to achieve financial results.
  • Three years of Claim experience and three years of Insurance industry experience, with a valid Driver's License.
What We Offer
  • A comprehensive compensation and benefits program, including health insurance, retirement plans, and paid time off.
  • A wellness program that empowers you to achieve your wellness goals and caregiving needs.
  • A volunteer encouragement program that enables you to give back to the charity of your choice.
  • A commitment to diversity, equity, and inclusion, with a focus on recruiting, retaining, and developing diverse talent.

We are an equal opportunity employer, committed to delivering extraordinary results through a diverse and inclusive workforce.

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