Patient Access Coordinator

3 hours ago


Mason City, Iowa, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at Trinity Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, while also providing exceptional customer service and support.

Key Responsibilities
  • Validate and obtain demographic, clinical, financial, and insurance information from patients and/or their representatives
  • Enter accurate and complete information into the patient accounting system
  • Collect and process patient signatures on required forms and documents
  • Provide escort and directional support to patients, family members, and visitors
  • Enhance the patient experience through face-to-face interactions
Requirements
  • High school diploma required; at least six months post-high school education preferred
  • Past work experience in a healthcare provider and/or payer environment, performing patient access and/or customer services activities
  • Excellent communication and interpersonal skills
  • Ability to read, write, and/or speak English
  • Computer/PC experience/skills required; typing (40 words per minute) or data entry keystrokes per minute preferred
Benefits
  • Competitive wages, including weekend and night differentials
  • Generous paid time off program
  • Retirement Savings program with employer match starting on Day 1
  • Education Assistance offered
About Trinity Health

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. We are committed to diversity, equity, and inclusion, and strive to provide the most accessible and equitable care for those we serve.



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