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Senior Patient Access Coordinator

2 months ago


Mason City, Iowa, United States MercyOne Full time

Welcome to MercyOne, where we emphasize collaboration and professional growth to deliver exceptional outcomes. This is a Full Time position with a 12 Hour Day Shift schedule.

Position Overview:

As an integral member of our organization, you will assist the Manager in overseeing daily operations. Your key responsibilities will encompass training, mentoring, and providing support to team members, resolving challenges, ensuring adherence to policies and regulations, and participating in recruitment and performance assessment processes. Furthermore, you may engage in quality evaluations, track employee performance, and contribute to staff development and retention initiatives.

Benefits Offered:

  • Education Assistance available
  • Comprehensive Benefit Package from Day 1 (Medical, Dental, Vision, and more)
  • Competitive compensation with additional pay for weekends and nights
  • Generous paid time off program
  • Employer-matched Retirement Savings plan from Day 1

Qualifications:

Education:

  • High school diploma or G.E.D.
  • At least six months of post-secondary education
  • Preferred: Associate's Degree

Experience:

  • A minimum of two years in patient registration, billing, or healthcare experience
  • Familiarity with medical terminology is advantageous
  • Customer service experience is essential
  • Proficient in computer operations and electronic systems
  • Experience in a shared leadership role is preferred

Skills and Competencies:

  • Proficient in computer applications
  • Typing skills (40 words per minute) or data entry capabilities
  • Strong verbal and written communication abilities
  • Excellent interpersonal skills for effective customer engagement
  • Attention to detail, accuracy, and effective time management

Final Note:

All offers are contingent upon references, background checks, pre-employment physicals, drug screenings, and post-offer evaluations. MercyOne is an Equal Opportunity Employer, committed to promoting diversity and inclusion.