Complaints Resolution Specialist
3 weeks ago
The Complaints Investigator is a key role within the Arkansas Government Job, responsible for resolving customer complaints and inquiries regarding State-regulated utilities. This position requires strong communication and analytical skills, as well as the ability to research and evaluate regulatory policies and procedures.
Key Responsibilities- Communicate with utility customers to gather information and resolve complaints in a timely and professional manner.
- Investigate and analyze customer account records, billing data, and usage data to identify issues and determine appropriate courses of action.
- Research and apply regulatory policies and procedures to ensure compliance with state and federal laws.
- Provide detailed and accurate responses to customer inquiries and complaints, and propose resolutions as needed.
- Record and track complaint information in a database to enable research and monitoring of customer issues.
The ideal candidate will possess a formal education equivalent to an associate's degree in general business, office administration, or a related field, and two years of experience in data collection or customer assistance activities. Strong knowledge of procedural methods, arithmetic computations, and public utilities policies and procedures is also required.
What We OfferThe Arkansas Government Job offers a competitive salary and a dynamic work environment. As a Complaints Investigator, you will have the opportunity to work with a talented team and make a positive impact on the lives of utility customers.
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Claims Resolution Specialist
1 week ago
Little Rock, Arkansas, United States VetJobs Full timeJob Title: Associate Analyst Job Summary: We are seeking a highly skilled Associate Analyst to join our team at VetJobs. As a key member of our claims resolution team, you will be responsible for investigating, pursuing, and resolving recovery/subrogation claims of $2K or less. Your expertise will be utilized to negotiate and resolve claims in a timely and...
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Client Relationship Specialist
4 weeks ago
Little Rock, Arkansas, United States JTS Financial Full timeJob OverviewPosition Summary:The Client Relationship Specialist plays a crucial role in managing daily interactions with our clients through effective communication and strategic management of personnel. This position is vital for the operational efficiency and directly influences our capability to achieve essential goals and deliverables.Key...
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Client Relationship Specialist
3 weeks ago
Little Rock, Arkansas, United States JTS Financial Full timeJob OverviewPosition Summary:The Client Relationship Specialist plays a crucial role in managing the daily interactions with our clients through effective communication and strategic oversight. This position is vital for ensuring operational excellence and directly influences our capacity to achieve essential goals and deliverables.Key...
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Employee Relations Specialist
2 weeks ago
Little Rock, Arkansas, United States Beacon Hill Staffing Group Full timeJob Summary:We are seeking an experienced Employee Relations Specialist to join our team at Beacon Hill Staffing Group. As an Employee Relations Specialist, you will be responsible for handling escalated queries, managing ER case management, and providing support to people managers on employee relations issues.Key Responsibilities:Handle escalated queries...
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Utility Customer Service Investigator
3 weeks ago
Little Rock, Arkansas, United States Arkansas Government Job Full timeJob SummaryThe Complaints Investigator is a key role within the Arkansas Government Job, responsible for resolving customer complaints and inquiries regarding state-regulated utilities. This position requires strong communication and analytical skills, as well as the ability to research and evaluate regulatory policies and procedures.Key...
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Lead Guest Services Specialist
4 weeks ago
Little Rock, Arkansas, United States Compass Group Careers Full timeJob OverviewWe are currently seeking a dedicated Senior Guest Services Agent to enhance our guest experience at Compass Group. This role is pivotal in ensuring that guests receive exceptional service throughout their stay.Key ResponsibilitiesSupervision: Oversee the daily operations of the Front Office team, assigning tasks and providing guidance on complex...
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Process Engineering Specialist
4 weeks ago
Little Rock, Arkansas, United States LANXESS Deutschland GmbH Full timeJoin Our Team at LANXESS Deutschland GmbHLANXESS is a prominent specialty chemicals corporation with a revenue of EUR 6.7 billion in 2023 and a workforce of approximately 12,800 employees across 32 countries. Our primary focus lies in the development, production, and marketing of chemical intermediates, additives, and consumer protection products. We are...
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Apartment Maintenance Specialist
3 weeks ago
Little Rock, Arkansas, United States Alexander Properties Group Inc Full timeJob OverviewFull-Time Apartment Maintenance Specialist needed for a reputable apartment community. The Maintenance Specialist will overseegeneral upkeep and repairs within the residential complex. Responsibilities include preparing units for new residents, addressing maintenance requests, and ensuring a welcoming environment. A strong background in customer...
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DHS Program Specialist
3 days ago
Little Rock, Arkansas, United States Arkansas Government Job Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a DHS Program Specialist. In this role, you will be responsible for analyzing, monitoring, and evaluating human service programs to ensure their effectiveness and compliance with state and federal laws and policies.Key ResponsibilitiesResearch and analyze existing and...
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Virtual Bank Specialist
7 days ago
Little Rock, Arkansas, United States First Horizon Bank Full timeJob SummaryWe are seeking a highly skilled Virtual Bank Fintech Specialist to join our team at First Horizon Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and associates through various communication channels.Key ResponsibilitiesRespond to client inquiries and resolve issues in a...
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Senior Professional Customer Support Specialist
2 weeks ago
Little Rock, Arkansas, United States Gainwell Technologies Full time**Job Summary**We are seeking a highly skilled Senior Professional Customer Support Specialist to join our team at Gainwell Technologies. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients, resolving complex issues, and contributing to a shared knowledge database.**Key Responsibilities**•...
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Field Service Specialist
2 weeks ago
Little Rock, Arkansas, United States SOAR Consulting Full timeAbout the JobAt SOAR Consulting, we are seeking a highly skilled Field Service Specialist to join our team. As a Field Service Specialist, you will be responsible for providing technical support and repair services to our clients in the machine tool industry.Job SummaryWe are looking for a skilled and experienced Field Service Specialist to join our team....
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ESHQ Specialist
2 weeks ago
Little Rock, Arkansas, United States Evonik Industries Full timeAbout the RoleWe are seeking a highly skilled ESHQ Specialist to join our team at Evonik Industries. As an ESHQ Specialist, you will play a critical role in ensuring the quality and safety of our products and processes.Key ResponsibilitiesPerform internal audits for Quality Management Systems (QMS) and all regulatory permits, programs, and procedures.Oversee...
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ESHQ Specialist
2 weeks ago
Little Rock, Arkansas, United States Evonik Industries Full timeAbout the RoleWe are seeking a highly skilled ESHQ Specialist to join our team at Evonik Industries. As an ESHQ Specialist, you will play a critical role in ensuring the quality and safety of our products and processes.Key ResponsibilitiesPerform internal audits for Quality Management Systems (QMS) and all regulatory permits, programs, and procedures.Oversee...
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Client Support Specialist
4 weeks ago
Little Rock, Arkansas, United States Genesis Datacom Full timePosition OverviewGenesis Datacom, a prominent provider of IT solutions and services, is in search of a committed and client-oriented professional to fill the role of Customer Service Representative. Our organization is dedicated to delivering outstanding service, and we seek an individual who embodies this commitment to excellence.In the role of Customer...
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Tourism Sales Specialist
4 days ago
Little Rock, Arkansas, United States Quantum Dynamics Full timeUnlock Your Potential in the Travel IndustryWe are Quantum Dynamics, a dynamic and innovative travel agency, and we are seeking a talented individual to join our team as a Tourism Sales Specialist. Our agency is characterized by a passion for travel and a commitment to delivering exceptional customer experiences.As a key member of our team, you will be...
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Managed Services Specialist
1 week ago
Little Rock, Arkansas, United States TeleComp Full time{"Job Title": "Managed Services Specialist", "Job Summary": "We are seeking a highly organized and detail-oriented Managed Services Specialist to join our team at TeleComp. As a key member of our Professional Services department, you will be responsible for providing exceptional customer care and technical support to our clients.In this role, you will work...
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Product Specialist Sales Representative
2 weeks ago
Little Rock, Arkansas, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full timeJob Title: Product Specialist SalesJob Summary:DAIKIN COMFORT TECHNOLOGIES DIST INC is seeking a highly skilled Product Specialist Sales to join our team. As a Product Specialist Sales, you will be responsible for coordinating engagement and accomplishment of division sales objectives with COD & Distributor Channel Partners.Key Responsibilities:Act as...
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Tax Processing Specialist
2 weeks ago
Little Rock, Arkansas, United States Forvis Mazars, LLP Full time{"title": "Tax Processing Specialist", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Tax Processing Specialist to join our team at Forvis Mazars, LLP. As a key member of our tax department, you will be responsible for assembling tax returns, transmitting them to clients and government agencies, and assisting with tax...
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Insurance Claims Specialist
2 weeks ago
Little Rock, Arkansas, United States Arkansas Urology Full timeJob DescriptionAt Arkansas Urology, we are seeking a highly skilled and detail-oriented Insurance Claims Specialist to join our team. As an Insurance Claims Specialist, you will play a critical role in ensuring that our patients receive timely and accurate insurance claims processing.Key Responsibilities:Insurance Claims Processing: Assist in processing all...