Field Service Specialist
4 days ago
At SOAR Consulting, we are seeking a highly skilled Field Service Specialist to join our team. As a Field Service Specialist, you will be responsible for providing technical support and repair services to our clients in the machine tool industry.
Job SummaryWe are looking for a skilled and experienced Field Service Specialist to join our team. The ideal candidate will have a strong background in mechanical and electrical engineering, with experience in troubleshooting and repairing complex technical problems.
Key Responsibilities- Diagnose and Repair Complex Technical Problems: Use your technical expertise to diagnose and repair complex technical problems on industrial machine tool products.
- Provide Technical Support: Provide technical support to our clients via telephone and on-site at their facilities.
- Communicate Effectively: Communicate effectively with clients and colleagues to ensure that technical issues are resolved efficiently and effectively.
- Document Technical Issues: Document technical issues and resolutions in detail to ensure that knowledge is shared and retained within the team.
- Technical Expertise: Have a strong background in mechanical and electrical engineering, with experience in troubleshooting and repairing complex technical problems.
- Communication Skills: Have excellent communication skills, both written and verbal, to effectively communicate with clients and colleagues.
- Problem-Solving Skills: Have strong problem-solving skills to diagnose and repair complex technical problems.
- Technical Certifications: Hold relevant technical certifications, such as CNC programming skills and experience with electrical measurement and inspection techniques.
- Education: Have a 2-year Electronic or Technical Degree.
- Experience: Have 2-5 years of field service experience in the machine tool industry.
We offer a competitive salary, mileage reimbursement, a 401K, Health, Dental, and Vision benefits.
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