Client Relations Specialist

2 weeks ago


Lawrenceville, Georgia, United States Arrow Exterminators Full time

Are you ready to embark on a fulfilling career where each day presents unique challenges and opportunities? At Arrow Exterminators, we pride ourselves on being more than just a pest management service; we are a close-knit family committed to delivering outstanding service and promoting professional growth.

If you possess problem-solving skills and a genuine passion for client support, you will thrive in our team as a full-time Client Relations Specialist. In addition, you will benefit from competitive compensation and comprehensive benefits that include:

  • Three distinct insurance options
  • 401(k) plan with company contributions
  • Health savings account
  • Pet insurance coverage
  • One full week of vacation from your first day
  • Nine paid holidays available immediately
  • Life insurance policy
Join us and become part of something remarkable

ABOUT OUR ORGANIZATION

Established in 1964, we are a privately owned leader in the U.S. that transforms the experience of working for a large enterprise. Our focus is on communication and relationship-building, with a strong emphasis on a people-oriented approach. Our dedication to environmental stewardship and customer satisfaction distinguishes us as we go "Beyond the Call" to safeguard health and property in the most eco-friendly manner possible. As one of the largest firms in the nation, we maintain a familial atmosphere that sets us apart.

What our team members appreciate most about working here is our incredibly supportive family environment. You are not just a number; you are a valued member of our community and essential to our organizational culture. We provide an exceptional and comprehensive training program, whether you are in the field or at the office. Our employees are our top priority. Join us and experience a workplace that values dedication and integrity, where you can flourish and advance in your career.

ROLE RESPONSIBILITIES

In this role, you will begin your day prepared to handle whatever challenges arise. As a Client Relations Specialist at Arrow Exterminators, you will be the welcoming voice our clients depend on to address their pest-related inquiries and coordinate services. Managing calls with confidence, you will utilize your investigative skills to resolve their concerns and provide peace of mind. With an emphasis on efficiency, you will ensure that technicians are fully scheduled and accounts are managed, all while upholding our commitment to excellence in customer service and environmental responsibility.

QUALIFICATIONS FOR A CLIENT RELATIONS SPECIALIST
  • Excellent communication skills and a customer-centric mindset
  • Proficient in Microsoft Office Suite
  • High school diploma or equivalent
  • Ability to maintain a professional appearance and demeanor
  • Willingness to work a minimum of 40 hours per week, with occasional overtime as necessary
Preferred Qualifications:
  • Experience in administrative phone support


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