Customer Service Associate
2 weeks ago
Hyundai of El Cajon is a premier automotive dealership dedicated to delivering outstanding service to our esteemed clientele. We take pride in offering a diverse selection of high-quality vehicles while ensuring a seamless purchasing experience. Our achievements are fueled by a team of committed professionals who are enthusiastic about the automotive sector.
Position Overview:
We are currently in search of a proactive and customer-oriented individual to become a part of our team as a Customer Service Associate. As the initial point of contact for clients, the associate plays a vital role in fostering a positive and inviting environment.
Key Responsibilities:
- Welcome and assist clients in a courteous and professional manner.
- Respond to and route incoming phone inquiries to the relevant departments.
- Provide details regarding the dealership's offerings and services.
- Address customer questions and resolve or escalate issues as necessary.
- Oversee the reception area, ensuring it remains tidy and organized.
- Support administrative functions, including filing and data management.
- Work collaboratively with team members to facilitate smooth operations.
- Prior experience in a customer service or receptionist capacity is advantageous.
- Strong verbal and interpersonal communication skills.
- Exceptional organizational skills and attention to detail.
- Competent in basic computer operations.
- Ability to work autonomously as well as part of a team.
- Positive and enthusiastic demeanor.
This is a full-time role that requires availability for day shifts, evening shifts, and weekend shifts with a consistent schedule.
Hyundai of El Cajon is an equal opportunity employer. We welcome applications from candidates of diverse backgrounds and experiences.
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