Customer Service Representative

2 months ago


El Cajon, California, United States Kroger Full time
Customer Service Representative Position at Kroger

As a Customer Service Representative at Kroger, you will play a vital role in creating a positive shopping experience for our customers. Your exceptional customer service skills and ability to work in a fast-paced environment will make you an asset to our team.


Key Responsibilities:
  • Bagging and Checkout: Ensure that customers' groceries are bagged efficiently and safely, while maintaining a high level of customer satisfaction.
  • Store Maintenance: Assist in maintaining a clean and organized store environment, including restocking merchandise and performing basic shelf conditioning.
  • Customer Interaction: Provide excellent customer service by greeting customers, answering questions, and resolving any issues that may arise.
  • Teamwork: Collaborate with other team members to achieve sales goals and maintain a positive store atmosphere.

Requirements:
  • Customer Service Skills: Possess excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced retail environment.

Preferred Qualifications:
  • Retail Experience: Previous experience in a retail or customer service role is a plus, but not required.


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