Customer Service Representative

1 week ago


El Cajon, California, United States Hyundai of El Cajon Full time
Dealership Receptionist

We are seeking a highly motivated and customer-focused individual to join our team at Hyundai of El Cajon as a Dealership Receptionist for nights and weekends.

About Our Dealership

Hyundai of El Cajon is a leading automotive dealership committed to delivering exceptional service to our valued customers. We pride ourselves on offering a wide range of top-quality vehicles and ensuring a positive buying experience.

Position Overview

As the first point of contact for customers, the receptionist plays a crucial role in creating a positive and welcoming atmosphere. The ideal candidate will be responsible for greeting and assisting customers in a friendly and professional manner.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by responding to customer inquiries, resolving issues, and escalating concerns to management as needed.
  • Phone Management: Answer and direct incoming phone calls to the appropriate departments in a timely and professional manner.
  • Administrative Tasks: Manage the reception area, ensure it is clean and organized, and assist with administrative tasks such as filing and data entry.
  • Team Collaboration: Collaborate with other team members to ensure smooth operations and provide support as needed.
Requirements
  • Previous Experience: Previous experience in a customer service or receptionist role is preferred.
  • Communication Skills: Strong communication and interpersonal skills are essential for success in this role.
  • Organizational Abilities: Excellent organizational abilities and attention to detail are required to manage multiple tasks and responsibilities.
  • Computer Skills: Proficient in basic computer skills, including data entry and software applications.
  • Teamwork: Ability to work independently and as part of a team to achieve common goals.
Work Schedule

This is a Full-time position that requires day shifts, closing shifts, and weekend shifts with a set schedule. We are an equal opportunity employer and encourage applications from candidates of all backgrounds and experiences.



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