Retail Product Specialist

2 weeks ago


Marlborough, Massachusetts, United States Cub Full time
Objective:

Collaborate with designated clients to guarantee optimal product availability and strategic placement.

Key Responsibilities:
  • Procure merchandise that meets customer demands while ensuring effective product presentation in-store.
  • Maintain strong professional relationships with clients to foster business growth.
  • Arrive punctually at client locations as per the designated service routes.
  • Manage stock rotation and eliminate expired items.
  • Handle merchandise returns and process credits in accordance with company guidelines.
  • Ensure UNFI products are presented in a tidy and organized manner.
  • Communicate product and delivery updates to clients.
  • Assist in the installation of shelf tags and promotional materials, including resets.
  • Promote sales initiatives and special programs as directed.
  • Adhere to Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) standards relevant to the location.
  • Act on customer product inquiries and requests.
  • Keep management updated on regional activities and any significant issues.
  • Participate in required meetings.
  • Provide support for other field sales representatives as necessary.
  • Perform additional tasks as assigned.
  • Execute other relevant job responsibilities as required.
Qualifications:

Education/Certifications:
  • Possession of a valid driver's license is essential.
  • Auto insurance must meet company standards.
Experience:
  • Previous experience in customer service within a retail environment is preferred.
  • Experience with system implementation is advantageous.
Skills and Abilities:
  • Exceptional customer service capabilities.
  • Strong communication skills.
  • Effective time management and attention to detail.
  • Basic mathematical skills.
  • Ability to work autonomously.
Physical Requirements:
  • Frequent travel is required; access to a vehicle is necessary.
  • Ability to enter and exit a vehicle multiple times daily.
  • Drive safely across various terrains including urban, rural, and highway conditions.
  • Capability to set up displays, fixtures, shelving, and products.
  • Able to withstand exposure to varying store and warehouse conditions, including temperature fluctuations, dust, and dirt.
  • Must be able to lift items weighing up to 40 lbs.
The statements above are intended to outline the general nature of the work performed by employees in this role. All employees are expected to comply with company policies and applicable laws. Responsibilities, duties, and skills required may vary across departments and locations.

All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. Cub is an Equal Opportunity employer committed to fostering an inclusive and respectful workplace for all.

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