Retail Sales Associate

7 days ago


Marlborough, Massachusetts, United States Home Depot Full time

Job Summary

We are seeking a skilled and customer-focused Retail Sales Associate to join our team at Home Depot. As a key member of our front-end team, you will play a critical role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Process transactions accurately and efficiently at the point of sale, including checkout and returns.
  • Monitor and maintain the self-checkout area, ensuring a smooth and hassle-free experience for customers.
  • Proactively seek product knowledge to provide customers with information and identify selling opportunities.
  • Follow all policies and procedures to minimize shrink and ensure a secure shopping environment.
  • Assist with training and coaching of new team members and provide first-level escalation for customer issues.

Requirements:

  • 1+ year of retail sales experience, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point of sale system.

What We Offer:

  • A competitive hourly rate of $15.00.
  • A comprehensive training program to help you develop your skills and advance your career.
  • A collaborative and supportive work environment.


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