Guest Services Coordinator

2 weeks ago


Manhattan Beach, California, United States Massage Revolution Full time
Position Overview

Salary: $17/hour

Role Summary:

Massage Revolution is seeking a dedicated and skilled Front Desk Receptionist to enhance our customer experience. The ideal candidate will possess a warm and inviting demeanor, demonstrating exceptional customer service skills. Your primary responsibility will be to ensure that our clients feel welcomed and valued, while effectively promoting our range of services.

Key Responsibilities:

  • Exhibit a positive and engaging attitude towards clients and team members.
  • Promote services with enthusiasm and confidence.
  • Deliver exceptional customer experiences, ensuring satisfaction at every interaction.
  • Efficiently manage time and tasks in a dynamic work environment.
  • Organize and prioritize duties effectively to meet client needs.
  • Be available for flexible scheduling, including evenings and weekends.
  • Demonstrate excellent communication skills, both in person and over the phone.
  • Provide reliable and punctual attendance.
  • Previous experience in customer service or sales is advantageous.
  • Handle multiple phone lines professionally.

Additional Qualifications:

Experience in training or leadership roles is a plus, though not required.

Benefits of Working with Us:

  • Paid Time Off (PTO)
  • Health Insurance
  • Compensation based on experience
  • Paid training opportunities
  • 401K plan
  • Performance-based bonuses and commissions
  • Complimentary monthly massages
  • Professional work environment
  • Stable employment with long-term potential

Expected Work Hours: 30 – 40 hours per week

Work Schedule:

  • Monday to Friday
  • Weekends as required

Experience Requirement:

  • 1 year of customer service experience preferred

Explore more about us at Massage Revolution.



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