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Guest Services Representative

2 months ago

Redondo Beach, California, United States Lodging Dynamics Full time
Position Overview:

The Guest Services Representative plays a crucial role in ensuring guest satisfaction and maximizing revenue through effective check-in and check-out processes, as well as providing attentive coordination of hotel services.

Key Responsibilities:
  • Facilitate smooth check-in and check-out experiences for guests.
  • Assist guests with inquiries and provide information about hotel services.
  • Coordinate with various departments to ensure guest needs are met promptly.
  • Maintain a welcoming and professional atmosphere at the front desk.
Qualifications:

Ideal candidates will possess strong communication skills, a customer-focused attitude, and the ability to handle multiple tasks efficiently.