Healthcare Customer Support Specialist

2 weeks ago


New Haven, Connecticut, United States Yale New Haven Health Full time

Position Overview

As a Healthcare Customer Support Specialist, you will play a vital role in ensuring patient satisfaction and enhancing the overall experience within our healthcare facility.

Key Responsibilities
  • Promote a Collaborative Environment: Uphold the standards of our organization by fostering effective communication and strong interpersonal relationships among team members.
  • Adhere to Policies: Follow established hospital policies and procedures to maintain a high level of service.
  • Deliver Exceptional Customer Service: Engage with patients and their families to address inquiries and resolve issues promptly and professionally.
Qualifications

The ideal candidate will possess excellent communication skills, a commitment to teamwork, and a passion for providing outstanding service in a healthcare setting.



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