Employee Relations Specialist
2 weeks ago
We are seeking a highly skilled Employee Relations Specialist to join our team at Cardinal Health. This role will be responsible for providing expert advice and counsel to managers and employees on a wide range of employee relations and management issues.
Key Responsibilities- Handle incoming calls and cases from all levels of management, HR, and employees with escalated issues.
- Provide advice and counsel to managers, HR, and employees to help resolve and address employee relations issues through analysis, application of policies and/or employment law, investigation, and research.
- Use deep subject matter/functional expertise, influence, and process skills to assist internal/external customers and stakeholders in identifying and meeting high-priority needs while considering cultural and diversity implications.
- Perform assessments and listen to internal/external customers to understand and anticipate their needs and determine their priorities in the context of the overall enterprise.
- Jointly develop practical implementation plans to resolve ER issues that consider the overall culture/past practices of the organization with a goal to maintain a positive, engaged work environment.
- Proactively develop and maintain technical knowledge in employment law and HR/ER, remaining up-to-date on current trends and best practices.
- Accountable for daily results, which include adherence to internal and customer Service Level Agreement (SLA) and customer satisfaction, adherence to Standard Operating Procedures (SOPs), proper case documentation, and meeting assigned goals and objectives.
- Bachelor's in a related field, or equivalent work experience, preferred.
- 4+ years of experience in a related field, preferred, specifically in Employee Relations or HR Generalist roles with a focus in Employee Relations preferred.
- 2+ years working complex Employee Relations issues, FMLA, ADA, Title VII, and other state and federal regulations preferred.
- Experience handling workplace investigations and/or EEOC charges strongly preferred.
- Bilingual in Spanish a plus.
- Strong coaching and problem-solving skills.
- Ability to support operations in all US time zones.
- A competitive salary range of $79,700-$113,800.
- A comprehensive benefits package, including medical, dental, and vision coverage, paid time off, health savings account (HSA), 401k savings plan, and access to wages before pay day with myFlexPay.
- A supportive and inclusive work environment that values diversity of thought, experience, and background.
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Employee Relations Specialist
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