Counter Sales Representative

5 days ago

Doral, Florida, United States Tropic Supply Full time

About Tropic Supply

Tropic Supply is a leading wholesale distributor in Florida, specializing in HVAC and refrigeration products. We pride ourselves on providing exceptional customer service and building strong relationships with our trade customers.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Counter Sales team. As a Counter Sales Representative, you will be responsible for developing and maintaining customer relationships, providing exceptional customer service, and assisting customers with their product needs.

Key Responsibilities

  • Develop and maintain strong relationships with trade customers to ensure their needs are met and exceeded.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with product selection, ordering, and billing.
  • Handle customer warranty claims and credit returns in a fair and efficient manner.
  • Assist with inventory management, including counting and reconciling inventory levels.
  • Qualifications and Requirements

Requirements

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to interact with customers in a professional and courteous manner.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Ability to lift and handle items weighing up to 75 pounds on a routine basis.
  • Basic computer skills and proficiency in parts management software.

Benefits

  • 100% Company Paid Employee Medical and Life Insurance.
  • Voluntary Dental and Vision Plans.
  • Voluntary Short-Term and Long-Term Disability.
  • 401(k) Plan with Company Match.
  • Plus, Other Benefits and Discount Programs.

Core Values

  • Trust: Be consistently providing resourceful and reliable solutions.
  • Relationships: We manage relationships, not transactions.
  • Own It: Each of us is accountable the whole way through - We don't pass the buck.
  • Integrity: We believe in doing the right thing, especially when no one is watching.
  • Considerate: We treat people with respect and humility.

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