Bakery Operations Supervisor
2 weeks ago
Location: Sprinkles - The Grove
As a Bakery Operations Supervisor, you will play a vital role in enhancing the success of Sprinkles by supporting the management team in overseeing bakery functions to foster and uphold the Sprinkles Experience for our guests and team members. You will serve as a guiding figure to your colleagues and exemplify the Sprinkles culture. If you have a passion for leadership, this is an excellent opportunity to immerse yourself in the operational aspects of Sprinkles.
Benefits of Joining Sprinkles:
- Competitive Hourly Pay + Tips*
- Comprehensive benefits including Health, Dental, Vision, Life, and 401K options
- Daily Pay option available for associates
- Sprinkles Associate Card to share the joy with family, friends, and the community
- Opportunities to contribute positively – Sprinkles collaborates with various charities and community organizations
- Family-friendly work hours
- Paid time off
- Be part of memorable experiences that occur daily in our bakery
- Opportunities for personal and professional growth
Key Responsibilities:
- Embrace and exemplify the policies and procedures taught by trainers and managers with enthusiasm.
- Oversee guest interactions, including addressing inquiries and gathering feedback on recent experiences.
- Deliver outstanding guest service in alignment with management standards and Sprinkles policies – act as a brand ambassador.
- Manage shift expectations and contribute positively to the Sprinkles culture and experience.
- Serve as a product specialist by providing recommendations during guest orders.
- Ensure proper handling of credit card transactions with a friendly demeanor.
- Follow all safety and sanitation protocols to maintain a clean and safe environment both behind the counter and in the dining area.
- Assist with cleaning duties as outlined in opening/closing and weekly checklists.
- Report to work as scheduled and fulfill responsibilities throughout the shift.
- Package and present bakery items as needed.
Qualifications:
- A genuine passion for the Sprinkles brand and products.
- A minimum of 1 year of experience in a supervisory role within a restaurant or hospitality setting.
- Willingness to work a flexible schedule, including weekends and holidays.
- Strong verbal communication skills and the ability to follow written and verbal instructions from management.
- Ability to thrive under pressure while maintaining a steady pace throughout the shift.
- Capability to stand for extended periods.
- Ability to lift at least 50 pounds, which may include carrying trays, batter, and boxed items.
- Must be able to navigate the bakery environment, including bending and reaching for items.
*Tips are not guaranteed.
*Sprinkles is an equal opportunity employer.
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